Skønt sted. Sødt personale.

The only thing was AC not working so bad

Non ci siamo proprio, magari decenni fa il livello era degno di un 4/5 stelle ma oggi la struttura é stantia, traspare un gran bisogno di rinnovamento ovunque. Arrivando vi accoglie un garage che sembra abbandonato e con indicazioni carenti, la camera dove ho dormito era inadeguata per muri sporchi, bagno anni 80 con doccia minuscola e bidet inutilizzabile perché senza spazi, luce indecente che prevede o il buio o l’accecamento, tv piccola e aria condizionata controllata dalla reception, se volete cambiare impostazioni occorre chiamare. Il ristorante é comodo ma occorre confermare prima, sulla qualità é coerente col resto.. non ho usato la piscina per cui non mi esprimo.

Tolles Grand Hotel, Lage wunderbar

Excellent hotel - Brilliant service and location 🙌

Hotelgebäude/Zimmer etc sehr ordentlich. Gut renoviert. Auch technisch alles ok! Frühstück einigermaßen ok, etwas begrenzte Auswahl. Personal größtenteils sehr freundlich! Leider macht die gesamte Anlage, der Garten bis hin zum unglücklich platzierten Pool (neben der Garageneinfahrt) eine schlecht gepflegten Eindruck. Rasenflächen völlig verbrannt! Eigentlich schade, mit etwas mehr Mühe könnte das ein sehr schönes Hotel sein. Leider hat auch Montecatini wohl seine beste Zeit deutlich hinter sich. Sehr viel Leerstand, verfallene Gebäude, geschlossene Läden. Daneben dann wieder tolle alte Villen. Insgesamt kein schöner Eindruck! Nochmals: Schade!

Coming to stay in a palace and then finding out the AC unit isn’t functioning. The facility is old and needs to be renovated. You cannot control your AC unit. They claim it is turned off during the day between 6 am and 4 pm and apparently I was the only one complaining. However, we are paying customers and expect everything to function especially when you have little children and the room is at 24 degrees the whole time. We ended up cancelling the night and going elsewhere. The receptionist is rude and does not give you the comfort you are looking for. There is plenty of parking outside at a cheaper rate than their 15 euros per night. At the price paid, you can get better at a walking distance.

Everyone was very friendly, specifically the staff at the bar. Breakfast buffet was nice with many options and good coffee. Room was very clean and had a lot of soace. Bathroom was nice with a good shower. Air Conditioner and n the room worked well. Pool could have more sun chairs as it was like all the time crowded during our stay in August. Easy walking distance to bars and restaurants in the center (10 minutes) The Funicolare to Montecantini Alto is also only 15 minutes by feet away.

Hotel molto bello, strategico tra Lucca, Pisa, Versilia. Dotato di piscina.

Awesome experience! Beautiful, classic, quiet hotel. Great front desk help. The breakfast buffet with custom coffee orders was exceptional. Very peaceful setting.

Set in a quiet area and an easy short walk into town. Nice pool but very few sun loungers and not very much shade. Good continental breakfast which can be taken on the outside terrace if you want to. Diana and Elisabeth on the front desk are very helpful indeed. A pleasant stay for a few days whilst exploring the area.

Excellent séjour Personnel chaleureux, efficace et discret !! À refaire !

Struttura elegante, pulita, ottimo servizio, personale super gentile e cortese. Ottimo ambiente anche la Spa. Consiglio vivamente

Hotel vecchio insonorizzato male molto polveroso e poco pulito, nella mia camera L acqua calda dal bidet non usciva…. Giusto solo per la notte di Halloween. La reception molto maleducata in particolare Daniela che di fronte al disagio invece di porre rimedio mi ha deriso evitatelo una trappola che rovina nome dell Hotellerie italiana !!

Så fint og dejligt et sted - med herlig stemning

Cucina molto buona, sia per la cena che per la colazione.

Super freundliches Personal - Saubere Anlage und tolles Frühstück. Vielen Dank

I have a dinner al fresco in the terrazzo. Amaizing

A well positioned Hotel in the city centre but the hotel service needs to improve in cleaning and maintenance. I got less than expected.

Si vous recherchez un 4 étoiles passez votre chemin, si vous recherchez une ambiance hôpital vous y êtes ! Personne brune a l’accueil tout juste aimable. Télé en panne je le signale et la personne a l’accueil énervée par les problèmes quitte son poste!! S’en va … chasse d’eau qui fait le bruit d’un avion de chasse qui décolle ! Wifi dans notre chambre quasi inexistant et surtout pas de fauteuil disponible autour de la piscine à partir de 14 h ( selon la personne à l’accueil il n’y a pas assez de sièges c’est la première année que cela arrive ! ) donc ne prenez pas cet hôtel pour la piscine qui est d’ailleurs assez petite voir médiocre … eau verte en fin de journée sous 39 degrés, tonnelle pour créer de l’ombre rouillée et hors d’âge Parking à 15 eur la nuit ! À Rome c’est 7 eur …chambre et salle de bain vieillotte… seul le petit déjeuner est parfait et aussi la propreté Cet hôtel ne mérite pas les 4 étoiles Je me demande bien comment on peut indiquer que l’hôtel est excellent ? Je voyage toute l’année dans de nombreux hôtels