Amazing staff that would do anything to help and an unbeatable location. Rooms were incredible (and always somehow smelt terrific) and breakfast was not perfect but a good effort. Didn't give a perfect score because the WiFi was very hit and miss (more miss than hit), rooms sometimes got incredibly cold and were a bit odd. For example, the lightswitch was nowhere near the bed which is really strange for a hotel. Also, the room had a kettle but zero tea making facilities - was I supposed to drink hot water? For a tea house I had very little tea. However I would totally stay here again. The pro's outweight the cons and I doubt theres a better hotel in the area.

Clean Room, location is very good and close to the lake only 2min by walk. Staffs are very nice with smile face always. And it is near to the city only about 15min walk.

Die Mädels von der Rezeption waren super nett und hilfsbereit!

酒店的職員非常友善用心。超讚。地點非常好，就在榕湖景區，去主要景點很近。晚上到湖邊散步是賞心樂事。酒店的裝修古雅和古董擺設是另一個特色，在典雅的頂樓看著優美的湖光山色進餐感覺非常棒。唯一缺點是房間有蚊子。不過整體來說，酒店給我們非常好的回憶。

Absolutely amazing hotel great views over the lake to the hills especially from breakfast. The staff were so helpful booking us on trips recommending what would work. Even pointing out one trip may not be ideal due to the Chinese holiday so you can tell they are impartial. They arranged drivers for us to and from the hotel greeted us from the cab we had the greatest entry to China. They even put out flowers and fruit out for us as we were celebrating our anniversary which was so sweet. The location was also awesome we loved guilin you are a few minutes from the pagodas and cross the lake and you are at the most beautiful shopping streets in traditional Chinese buildings. You are an easy walk from any hills you want to climb and the Palace as well. You are also right by the night Market and bigger shopping streets are behind you. In terms of food and drink you are surrounded by well ranked restaurants but we didn't try them all just one mela at an Indian. There were loads of really welcoming bars just by the hotel as well which we were sadly too jet lagged to try but the area felt very welcoming to tourists and geared to deal with English speakers which was great! Thanks, Debbie

The staff were very friendly, helpful and approachable. It is great money for,value to stay in a hotel with good facilities and it is on the side of a beautiful lake which allows visitors to take a walk at any time. The breakfast's noodle is very tasty too.

Amazing views and service but a bit difficult to get around for eateries. Buffet had a good selection and hotel was very clean. Will definitely consider returning

Beautiful boutique hotel across from pretty walking path around the lake. Great location with eating options nearby.

Warm and caring service. Front desk speaks great English and eager to provide assistance, including booking English speaking tours. Breakfast is great, noodles excellent. View is fantastic facing lake; walking distance downtown. Small boutique hotel like family. Already recommended to friends and family.

Cosy and comfortable ambience. Friendly and helpful staff. Limited breakfast spread.

The reception staff were amazing: very friendly, went out of their way to assist, good English. The hotel looks like it has has some renovations done recently and probably needs a few more, however the character of the place is pleasing. The restaurant had an awesome view over the lake so some great photo opportunities. The hotel is an older Chinese style, and more than suitable for anyone to stay. Two things disappointed me: no cupboards or drawers so I literally had to live out of my suitcase, and while cups and kettle were supplied there was no tea, coffee or utensils provided - I was given some tea when I asked.

A must-stay! The beautiful traditional Chinese decor throughout the hotel provides you a rare, luxury cultural experience. The staff were very friendly and helpful. The best of all, we enjoyed the picturesque lake view from the fifth floor dining room. The Aroma Tea House is highly recommended!

Due to flight delays, we really didn’t really get to experience everything this charming place had to offer - but we were so grateful that the staff waited up for us, and put us in an upgraded room when we finally made it (8 hours late). We had a very comfortable sleep, and a delicious breakfast in the lovely top floor dining room (had a delicious bowl of noodles and a custom omelette, as well as a big cup of a delicious local tea). I wish we had more time there. Would love to come back!

Nice hotel, well decorated, and the location is good!

Very cosy boutique hotel with Chinese classic flare located across the street from the lakes. Staffs are very friendly and helpful. Rooms are very clean and comfortable except it has no wardrobe in the room, and lack of hooks to hang clothes inside bathroom. It has been a very relaxing stay with no noisy tourists. Thank you.

市内中心部で歴史を感じる快適なホテルです。

The decor of this hotel is amazing. It has an authentic old China feel yet has all modern convieniances.

Struttura caratteristica con posizione di fronte al lago. È 3 stelle, non 4 come segnato in hotels.com. La camera è molto carina ma in giornate di pioggia come capitato a noi umida e freddina. Personale disponibile e gentile.

桂林榕湖靜觀茗樓屬精緻化經營，地點相當安靜，面對榕湖視野極好，吃完飯還能繞湖幫助消化，且到熱鬧的大街走路不需二分鐘，因此吸引很多追求高品質度假的外國人入住，幾乎九成。櫃台服務人員相當親切且非常熱心，下雨天主動幫你叫車熱心提行李，服務水平極優。若有機會再到桂林，一定再次入住。

Had no complaints about hotel or the staff.Reception were very nice and spoke perfect English.Would go there again if in Guilin or recommend to anybody.