Severe Heat & Uninhabitable Space: The apartment reached an unbearable 31 degrees Celsius with a non-functioning/inadequate cooling setup. Because of this, all three guests were forced to cram into a single 1st-floor room to sleep for both nights. Severe Sanitation and Cleanliness Issues: Upon arrival, the apartment was not ready. We found an unwashed dishwasher containing dishes from the previous occupant, left-behind socks, dirty mattresses, and missing promised welcome items (such as initial coffee). Biohazard / Health Concerns: We found swarms of flies originating directly from uncollected garbage left outside your property for days or weeks. Abusive Staff Conduct: When seeking assistance, Wachau Living staff members were profoundly unprofessional, dismissive, and rude.

Such a great spot! Bus 715 from Krems literally stops and picks up right in front. What a great off the beaten path stop! Best sleep in the most comfortable bed ever!

La note attribuée à l’établissement n’est pas du tout justifiée. L’accès à l’appartement n’est pas pratique du tout. On doit se garer devant une épicerie pour avoir les clés, puis la traverser avec les bagages et aller à l’étage pour accéder à l’appartement. Le parking est à 600m de l’appartement. La propreté laissait à désirer (sang de mouche écrasée sur la fenêtre non lavée). La poubelle était ouverte donc les odeurs était présentes. Bien entendu elle n’était pas enlevée de façon quotidienne. Malgré que les services de laverie et « entretien tous les jours » soient indiqués sur le site, ils ne sont pas prodigués. Ils ne font jamais le ménage durant le séjour. Pour laver le linge on doit se rendre à l’hôtel 5 étoiles dont dépend l’appartement et ce service est payant. L’appartement est dépourvu de climatisation et nous devions dormir les fenêtres ouvertes. Étant donné que les chambres donnent sur la rue unique du village cela peut être bruyant.

This is an amazing property! Perfect location. A spacious, beautiful apartment - so nice I almost just wanted to hang out there on the terrace all day. It was clean, modern, and well maintained.

The apartment was gorgeous! Large & airy, amazing location. A few issues… I had to track down someone who spoke English in order to get access to the apartment. Right after I booked the apartment a few months ago, they did send me information about parking, but there was nothing about a code to get the key for the apartment. I booked through Expedia, which was probably part of the problem and probably would’ve had fewer issues had I booked directly. Expedia also gave the incorrect address of the apartment which caused confusion. We finally got into the apartment and were very pleased with it. Unfortunately, zero toiletries were provided. No hotel size shampoo, soap, etc. Luckily we had a little bit with us from previous hotels, but this is a simple thing that should be stocked at the apartment. Also, an amenity that was advertised was laundry in the unit. This was not correct, again we had to speak with the desk at the hotel adjoining, get a key for another apartment, and use their laundry, which was not very convenient. The hotel beds were very comfortable, have a nice quality, linens, and plenty of fluffy towels were provided. Beware, it is difficult to find a place in Duernstein to eat dinner past a certain hour as most of the business comes in the middle of the day from the river cruises that stop in the early part of the day.