AC did not work. Asked at front desk to check it. Was told this could be done remotely. It was a sweaty night as AC not sorted. Leaky seal on shower, bathroom floor with heavy leakage. Beautiful grounds. Pool lovely

Staff were brilliant from check in to the restaurant!

At first we were very disappointed that our anticipated stay at The Manor House was cancelled due to renovations being done just then. We were given a very nice room with a view over the course and Christchurch Village and every effort was made to make us happy. We had arrived by train and so on were on foot, but the concierge and the shuttle drivers were very kind, helping us to accomplish all that we had planned for our two days there. Breakfasts were bountiful and delicious…there was everything we could imagine to choose from. Although it’s a very large hotel, we were so impressed by how all the staff make a guest feel welcomed and cared for. Thoroughly enjoyed our stay!

It was impossible to get service in the bar and when eventually I got a waitress they had stopped serving meals and just had sandwiches. They also charge £15 for up to 12 hours in the outside car park.

Hotel itself was lovely cant fault it Cooked breakfast wasnt nice And wasnt happy when found outswimming pool attendent was teying to flirt with my partner We went for a relaxing break dont need that rubbish Hes there to do a job not pester people

The staff were excellent throughout, extremely friendly and helpful. The service is also excellent in both the restaurants and bars. There are quite a few activities on-site, including archery and adventure golf. The only negative is the fact that you are expected to pay for parking, despite staying at the hotel.

Played a round of golf, unintentionally with an employee who helped to make it a memorable day. Staff can't do enough to help you.

Over all my stay was relaxing,only downside was the fridge in my room wasn’t working

Celtic Manor is an exceptionally fantastic location, only previously been for work events I took the weekend with my wife for my birthday and had a chance to have a relaxing spa weekend unfortunately didn't get to hit the golf there is definitely plenty to do here. The staff are friendly and very helpful, the food was fantastic and I would highly recommend anyone to visit from family to couples, looking forward to my next visit keep up the great work.

The staff were excellent, very helpful. Food let the hotel down. Breakfast buffet ok… had dinner in one of the restaurants which was 5/10 . Hotel dated and a little tatty in places

I have been there several times and their standards have remained constant which is highly commendable

Room door handle dropped off, but otherwise can’t fault our stay; lovely staff, great facilities (shuttle bus a helpful touch) with loads to do with the kids. Cant wait to come back for a longer stay.

Great staff lovely hotel

The room didn't have a bathrobe and a hairdryer. Reported both, waited but no luck. Ended up going to the main hotel reception to ask for a bathrobe to use at the spa and drying the hair at the health club at 7am. Otherwise, all good, the spa complex was really worth visiting.

Ontbijt helemaal top, mooie kamers, zeer behulpzaam personeel

room clean breakfast excellent, poorly signed

Beautiful hotel, pool and grounds. Very clean. Friendly and helpful staff. Delicious evening meal and cooked breakfast. Would definitely recommend.

The place is MASSIVE! Lots going on, lots of places to see. Free shuttle bus between the main hotel and the outer restaurants/venues (book at reception or from your room).,

The breakfast was very disappointing. I usually treat myself to some fresh fruit then smoked salmon and scrambled egg when I stay away from home. None looked appetising so I had a yogurt.

Great venue. Breakfast was superb. Just a bit disappointed that so many of the bars and restaurants on the facility are closed at this time of year. Place seemed busy enough to open a few more places up.