We loved our stay here. The staff were so helpful. It was nice that we could order our breakfast ahead of time so that it was ready even if we had a tour to get to. It was a bit of a ways from town but we walked there for lunch once. It was also easy and cheap to coordinate a taxi to town if you prefer. The property was beautiful and we even got free coconuts. at the pool one day.

The photos online truly do not do this place justice. We had a wonderful stay here and made use of the pool. The staff went above and beyond helping us with a lost luggage situation. The restaurant had great breakfast

Beautiful setting and absolutely amazing staff that make you feel so welcome. Upon arrival our girls immediately went to the pool. Within minutes, Joe the groundskeeper arrived with fresh coconuts with straws for them to drink. Carlos the night time security guard was so friendly and helpful. We would love to return to Cassia Hill in the future.

Hotel was very nice, more comfortable chairs on the patio would be better

incredible and amazing value for price, staff are great rooms and amenities are amazing

The pool was enjoyable, the AC allowed us to sleep at night, we enjoyed the on-site restaurant. We also utilized the resort pay for fee shuttle service from the airport and to the water taxi. All very punctual and professional.

We weren't offered a bottle of wine, which is very discouraging since we were VIPs, and we only realized after we checked out and saw another couple being asked if they'd like one. Carlos, the security guard was great though and went above and beyond for us, very grateful for him though.

We were in an oasis and shops nearby was not a priority. Beautiful property, infinity pool & howler monkey greeting.

The property, the views, the staff, everything was incredible. It is so beautiful here and I would highly recommend if you are looking at this property you put it to the top of your list! This is one of those stays you will be glad you booked. Recommend you have a car, this is more in relation to San Ignacio itself rather than the hotel.

The pool was great and clean And the restaurant had nice dinners and selection and it was fantastic that you could grab breakfast to go early before your tours.

The resort was delightful. The pool was perfect. The restaurant food was great. However, be sure to ask for your passport back after the front desk makes a copy of it. Mine was left in the copier machine and I almost missed going to Guatemala the following day to see Tikal. Beyond that, wonderful everything

Cassia Hills has been around a long time and is a lovely property. Lounging by the pool was great, staff brought us fresh coconuts. In fact, the staff really MADE our stay. They bent over backwards to ensure that everything was great, helped us when asked and were lovely to interact with. Joe, Carlos and Sarlee (front desk) were friendly and kind. I was with my mom and aunt and our cabin was far from the front desk so Joe and Carlos drove us to and from the room...super nice. Would stay again.

The staff was super helpful about picking us up last minute. Amazing attention to detail. Rooms were comfortable, spacious, and clean. The grounds were beautiful and it was an amazing space to spend time in San Ignacio. Close to many points of interest.

We loved staying in this serene and beautiful property. The staff was super friendly and helpful and went out of their way to make sure we were content. The cabins are clean, the beds comfortable, the air conditioners great, and the pool a refreshing respite from the afternoon heat. We appreciated being away from the bustle of San Ignacio and the opportunities for wildlife viewing on the grounds. The staff delivers your luggage to and from your cabin and arranges taxi rides to and from town, if desired. It’s a lovely and relaxing place to stay close to the Cahal Pech Ruins (about 2 kilometers).

Had a fabulous stay at Cassia Hill. Had a duplex style studio overlooking the gorgeously cared for grounds (#2). The room was surrounded by huge windows to enjoy the lush trees and plants from inside. The staff were incredibly kind and helpful both before and during my stay. Shout out to Aby who was impressively attentive and efficient! The room was generously equipped, clean and beautiful. The property sprawls and offers a small pool with a few lounge chairs, and a large restaurant with bar and great service (I had 2 dinners here and both were great). Just outside of town so quiet aside from traffic on the nearby highway, close to supermarkets, but would recommend a car for getting around.

Location was gorgeous, it was walking distance from town but far enough away and up the hill that it was so quiet and felt like you were in paradise. The staff felt like family, they were so kind and helpful with any questions about the area or personal needs. They were quick and consistent at cleaning the rooms and the whole place was so well maintained.

Super Nice staff, super location and resort… we had an excellent stay at Cassia Hill!

Courteous staff

great staff. very clean

Staff was amazing. Room was spacious and food was great