The hotel is extremely well located, just a short distance from the Cathedral and the Monastery of Guadalupe, making it a great option for anyone visiting the city. The cleanliness was impeccable and was undoubtedly one of the highlights of my stay.
However, there are two aspects worth mentioning. First, the soundproofing is very poor. You can clearly hear noise from the corridors and neighboring rooms, to the point where I had to turn up the volume of the television to avoid hearing conversations and other sounds coming from the room next door. This was by far the biggest downside of the experience.
Finally, the friendliness of the service fell short of expectations. The person who welcomed me was not particularly warm or hospitable.