After asking even multiple times, they didn't on the water heater. We had to take the shower in cold water in early morning at 5:30 AM. High level of unprofessional hotel staff.
Strictly a no to this hotel
Vijay
Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 366 tuần
Hotels.com verified review
We had already done payment for Hotel room. But we got stuck in traffic jam while coming from Pokhara to Kathmandu. We(my family kid+ Parents) reached hotel at 8:00 PM in the rain and they said we don't have rooms for you. When told that we have already booked rooms and have the confirmation, he said he has not taken the payment and forgot to inform us.
It was really embarrassing and panic situation for us. After requesting they said they are having single occupancy room.
When asked for such unprofessional behavior with tourist he replied that Indian Hotels are no better than us.
It was a horrible experience for us.
Friendly and helpful staff. Well located and easy to find. Very dirty room and stained bedding. It’s a shame that the poor housekeeping ruined what could be a great hotel.
Bernard
cùng Bạn đời
6,0
/10
Đánh giá cách đây 396 tuần
Hotels.com verified review
Excellent emplacement dans Thamel , lit confortable , excellent accueil , la chambre avait une odeur de cigarette , ce qui est désagréable pour un non-fumeur , et il n'y en avait pas d'autre disponible. Surtout très peu d'eau chaude, et à Katmandou en décembre , c'est froid. Nous avons donc déménage après une nuit. Le chauffe eau devait être réparé le lendemain , mais on a pas tenu à vérifier nous même
Đọc thêm
Elliott
10,0
/10
Đánh giá cách đây 405 tuần
Hotels.com verified review
I spent three good nights in this hotel. The staff was exceptionally helpful. Umanga made great travel arrangements for me, both plane and VIP bus tickets. The hotel itself was clean and quiet with a really nice rooftop deck. There are lots of places nearby for food and shopping, including a pharmacy and grocery store.
I’d definitely stay here again if in the area, especially given the reasonable price.
Đọc thêm
Verified traveler
8,0
/10
Đánh giá cách đây 415 tuần
Hotels.com verified review
Staff is very friendly and helpful.
WAI LUNG
10,0
/10
Đánh giá cách đây 437 tuần
Hotels.com verified review
Good: location, very helpful staff, the owner was very helpful on planning my trips in Nepal and Bhutan, nice breakfast, spacious room, stable electricity and hot water supply.
Bad: no daily room cleaning service unless request, some bearable noise from outside at night time, but this is a norm in the whole region, at least no pubs or bars around.
Very memorable stay in general. Definitely will come back again.
Đọc thêm
Verified traveler
8,0
/10
Đánh giá cách đây 443 tuần
Hotels.com verified review
Pros: Price, Wi-Fi, breakfast, location, adequate service
Cons: Water temperature did not hot enough in winter, blanket was too small (only covered a half of the bed). Over all, it was just fine for the price paid.
John
8,0
/10
Đánh giá cách đây 451 tuần
Expedia Group verified review
Location excellent, "Shiam the Breakfast Man" was first class & an asset to the guest house. Thoughroughly recommend a stay.
Jack
10,0
/10
Đánh giá cách đây 451 tuần
Hotels.com verified review
Comfortable, clean room in a good location in Thamel - everyone you can ask for given the price. Would recommend this hotel for a short stay in Kathmandu.
Verified traveler
cùng Bạn đời
10,0
/10
Đánh giá cách đây 456 tuần
Hotels.com verified review
非常に快適でした。
スタッフの方も親切で友好的。
Verified traveler
Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 456 tuần
Hotels.com verified review
We stayed for 5 nights and overall experience was nice for the price. It could be cleaner though, specially the bathroom. They removed one of the towels every time they cleaned the room (that wasn't every day - leave your key at the reception in the morning when you leave and ask them to clean the room, otherwise they won't do it). The guys at the reception are helpful. The hotel is located in Thamel but out of the crazy/noisy area so it's pretty quiet at night. The A/C is actually a fan on the wall but it did the job (we went in late October).
Công ty TNHH Traveloka Việt Nam. Mã số doanh nghiệp 0313581779 | Địa chỉ: Tòa nhà An Phú, 117 - 119 Lý Chính Thắng, Phường Xuân Hòa, TP HCM | Đại diện pháp luật: Nguyễn Thị Thu Hương| Email: cs@traveloka.com | Tel: +84 28 3861 4699