6,2
Hài lòng
Từ 295 đánh giá
Vệ sinh

7,2

Tiện nghi phòng

7,0

Dịch vụ và Tiện ích

6,6

Đánh giá của du khách The Grand Hotel

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Donald
10,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

Value for money. Quiet. Clean. Friendly
Julie
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cùng Bạn đời
6,0
/10
Đánh giá cách đây 14 tuần

Hotels.com verified review

We didn’t stay family illness
julie
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Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 14 tuần

Expedia Group verified review

Hotel was warm and bed comfy, managed to get parking spot negatives: No toilet roll left in room shower has no thermostat and scoulding - unable to use 2 sugars for whole weekend = 1 cup plug socket hidden by bed , only 1 other double socket otherside of room I paid cheap out of season , would never consider paying anymore , certainly not Grand
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Joanne
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Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 29 tuần

Expedia Group verified review

This stay was very disappointing, especially compared to the pictures. Although the exterior had recently been painted, the interior was tired and run down. The room was dirty, especially the floor. I bought new white slippers and within 2 days of walking from the bed to the toilet, they were black. When we spoke to the staff and said no one had cleaned the room, we were told that they don't get cleaned for 8 days! It still wasn't done after the complaint. Cigarette ends left in ashtray, shower tray filled up after quick shower, broken shower door, towel rail upside down, had to ask for toilet paper and tea and coffee. The worst was blood on the very lumpy pillow that was replaced, but not removed. We left 3 days before due to check out but could not get a refund. Hard to get hold of any staff, no one around. We would have stayed if they has mopped the floor and politely changed the pillows with apologies. It felt like we were putting them out. Would NOT recommend 😕
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Jacqueline
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Bạn bè và Gia đình Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 29 tuần

Hotels.com verified review

Was really nice , clean , friendly, staff was good , good service , would stay again
Ivan
2,0
/10
Đánh giá cách đây 30 tuần

Expedia Group verified review

Only stayed for two nights in single room, went home covered I bites. Couldn't complain to staff as I left as they were nowhere to be found
Ivan
8,0
/10
Đánh giá cách đây 30 tuần

Expedia Group verified review

Stayed in a double room with Sea view and balcony on top floor, looked as if room had been recently renovated, very clean and excellent view. Anyone taller than me (5'-3") might have problems with sloping ceilings. Floor also very squeaky.
Dan
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Bạn bè và Gia đình cùng Bạn bè
6,0
/10
Đánh giá cách đây 31 tuần

Hotels.com verified review

It was ok location was good, but no breakfast which wasnt good
Rachel
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8,0
/10
Đánh giá cách đây 31 tuần

Hotels.com verified review

The manager was warm and welcoming if we needed anything we had contact details. Windows and wood work could do with cleaning. Overall pleasant stay and would definitely stay again comfy bed clean room.
barry
2,0
/10
Đánh giá cách đây 33 tuần

Expedia Group verified review

ditto
MR PETER
2,0
/10
Đánh giá cách đây 33 tuần

Expedia Group verified review

Room looked clean but had bed bugs fleas and a glass shelf in bathroom was loose and cushions were filthy full of dirt so never even slept in the room went down to complain at 9.15 no body to report issues to so waiting until 2 am went home
Claire
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Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 33 tuần

Expedia Group verified review

Very friendly staff great for being close to everything only complaint no milk to go wirh the tea and coffee provided But all round great place to stay
Tricia
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Bạn bè và Gia đình cùng Bạn bè
2,0
/10
Đánh giá cách đây 33 tuần

Hotels.com verified review

Upon check in our room didnt have toilet roll, it had only 1 coffee sachet, no sugar no milk etc. The rooms are grubby with filthy floors. The bed creaks but isnt too uncomfortable. We had a balcony room but only 1 of us could use it as it was so small with barely enough room for 1 chair, it also felt unsafe due to the camber. The shower pressure was non existent, it chooses its own temperature to trickle at and the cubicle is tiny. You need to unplug the small kettle snd carry the whole thing, cord and all, to fill it up. The tv has no channels, every station shows no signal. Theres a funky dirty grease smell but that could be coming from the kfc across the road. No bar facilities.
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Stephen
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Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

No lift.
Paul
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cùng Bạn đời
4,0
/10
Đánh giá cách đây 34 tuần

Hotels.com verified review

Room was clean
Michael
6,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

Ok for 1 night stay
Janet
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cùng Bạn đời
8,0
/10
Đánh giá cách đây 36 tuần

Hotels.com verified review

Last minute booking to stay one night. Rooms a little tired but clean. Bed was comfy had a good night's sleep. Good communication with owner. Very limited parking at the hotel.
Laura
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Bạn bè và Gia đình Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 36 tuần

Hotels.com verified review

The worst hotel i have stayed in, cleanliness was disgusting. The customer service was appauling. The ceiling fell through with water.
Emma
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Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 36 tuần

Expedia Group verified review

Parking was an issue for us as we parked quite a fair distance away a good 10mins walk. We were in room 19 which was right up in the roof space. Room was nice and had everything needed - but the floor was super squeaky. If your tall 6ft you'll need a bump hat as some beams are low in bathroom an room. The location was superb right on the front an over all the hotel was ok.
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Verified traveler
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6,0
/10
Đánh giá cách đây 38 tuần

Hotels.com verified review

No lift!stairs an issue if elderly and have mobility problems. double room sea view room 16 not really big enough balcony rather poor but nice view! Traffic noise continues from road 24 /7. Late night speeding up and down seafront road.!!
Số lượng đánh giá trên mỗi trang
20
40

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