Atmosphere, District Location, Welcome from staff at check-in

Les gens du service étaient excellent, très accueillant

I don’t think you at Expedia should be listing this property. They are filthy and filthy can be. I would like a refund.

The hotel and rooms do not look anything like the pictures! We asked for the best rooms in the hotel and they were still terrible. This hotel should not be allowed to post fake pictures and mislead the guests. I have no idea how they have so many review and 3 stars. We confronted about the pictures to the Manager which seem to not care that we were in shock.

This place is ONE BIG SCAM. The pictures on Expedia do not look anything like the actual place. Read Google reviews about this hotel.

Chambre avec un canapé taché comme ceux de la salle de restaurant Hôtel dans un bâtiment très délabré

Hotel au coeur du Caire, le soir ça peut être bruyant vu les rues adjacents. il est dans un vieux batiment, ça méritait un grand ménage dans les espaces en commun. Si non les chambres restent correctes.

Staff at the front desk and doing areas were always willing to help. Gave us great dining advice as well!

The hotel is nothing like what on the picture i stay 5 night and my room was never clean the room have everything needed for comfortable stay if you're not fussy

I will come back thank u for all

The staff were very kind and helpful, which is the only positive aspect I can highlight about this hotel. Unfortunately, it looks nothing like the photos advertised. The building is in a state of disrepair, and the rooms are of very low standard. The bathroom had serious issues — the toilet didn’t function properly and caused flooding across the floor. It’s clear that the pictures shown are not representative of the actual property.

This is an excellent hotel in the middle of origional cairo. Buildings in this area are quite old and sometimes nasty. This is not the case here. The building was remodelled nicely, and the facilities are quite good. One has to manage expectations here because this is a historic area of the city and the buildings typically lack what you might expect in newely built hotels. This building probably was built in the 1800s. Location is wonderful. Off of a main street which gives the rooms quitness and ability to rest at night. Im writing this review after my fourth stay at the hotel over a period of 5 years. The quality of the services qnd rooms stayed the same. Good overall without issues. Staff are friendly and very helpful. Accomodating for all your requests. Their airport transport is very reliable. Highly recomend Valencia to anybodybvisiting cairo for whatever purpose.

The air conditioning was excellent. Breakfast was OK, uninteresting breakfast room. All the staff were great, very responsive and kind. The reception staff and security guy were very helpful and approachable. The bathroom - the shower sliding door leaked badly onto the floor as it didn't go down far enough, we had to resort to mopping up with towels as it was always after-hours. The wardrobe & hangers were very dusty so we didn't use it. The lift was very dirty as were the stair wells - fortunately the lift worked so did not affect us. The floors were very clean in our room and outside. We didn't get the room we had booked. Nothing like the photo! Overall the location was good and we felt safe

Good in location

Thank you for your friendliness and warmth. I hope to visit again!

We would like to know who gave the high ratings to this property that needs a total renovation and overhauling.

The room was supposedly a premium room that we had to pay 10€ extra. Then, they told us that it was 10€ extra per night (40€). We ended up to pay 20€ extra. The bathroom wooden door was swollen from the water. We had to ask for more amenities and to change the towels. Breakfast was poorly. It was not worth 100€ per night.

It doesn't look anything even close to the photos on the page. Definitely reconsider if you plan on staying.

Great location, value for money and air conditioning!!! Such a treat in cairo after a hot day.

Great location. Friendly staff. Clean but boring interior