The day of our arrival Nat sent us the information to get into home. Getting in was easy and clearly defined. The place was larger than the pictures showed and it was perfect for a family of 6. The home had everything you would need and also supplied items that most home rentals do not come with. This home had seasonings available, charcoal for the grill, and laundry detergent. This may not seem like a huge deal but when you rent a home and you have to bring or purchase everything to make meals or other task around the house, it is handy. Nat contacted us during the stay to make sure everything was going well. We had family members come over and hung out and it was like we were at home. I would rent this home every time we came to Phoenix if it was available.