Staff provided excellent support and instructions for after hours check in since we arrived late by train. Room was sparse and warm as it was on an upper floor, but after windows were open, it cooled off substantially. Balcony was a real highlight. Location was great but not amazing. Fan was provided in advance. My only complaint was breakfast. Honestly, it was substandard. It consisted of a small plate of meat and cheeses, a small selection of yogurts and breads. Small selection of Fruit was available. Only egg option was boiled eggs that had to be prepared by yourself in a machine that took 10 minutes. Even by our European standards, it was probably the poorest of all our breakfasts.

Uniquely quirky with Cowboy bar theme. Staff very nice, obliging to every request. Excellent food, buffet breakfast and Texmex dinner. Located next to busy main road roundabout with 24 hour noisy traffic, which you have to get used to over your stay. Reception staff need to inform guests of requirement to be quiet after 22.00, which is a Swiss regulation.

Less than 10 minutes from the train station and the staff is kind. There is no AC, so you have to open windows at night. It is on a busy street, so it is not the best sleep.

Beautiful old hotel with lots of charm, but because it is a classic, no elevator or AC. Staff was nice and breakfast was exceptional. Get a room with balcony and view of Thun castle — worth it. Easy access by bus to Train Station; walk to town hall

K

Super-freundliches Personal!!!

This hotel is very much a boutique hotel. No elevator or air conditioning but still a very nice and clean room. The decor is shabby chic and bedding is comfortable. The included breakfast is not as much as we have had at other hotels during this trip but a quick yogurt and coffee and croissant does the trick. The staff was very friendly and even took our bags up to our room for us. FYI the parking is not real sat either which was nice.

Personnel très agréable. Hôtel bien situé pour visiter Thoune.

Cool old building very nicely updated. Friendly staff, great location by the castle and less than five minute walk to the old town.

Ok

It was cozy and clean

Es un hotel bastante cómodo y agradable, sólo hay que tomar en cuenta que no cuenta con ascensor y si llevas equipaje pesado, puede ser un poco complicado, de igual manera me hospedé en verano y hace bastante calor, aunque tiene ventilador de techo y otro de pedestal, pues es un poco incómodo, pero Tiene buen precio y está con la atención del personal que siempre están dispuestos a ayudarte.

Eine sehr positive Überraschung. Das Zimmer gemütlich und mit allem was es braucht! Ich habe herrlich geschlafen und wurde richtig verwöhnt beim Frühstück, einfach top! Das Restaurant ist definitiv auch einen Besuch wert. Gerne wieder!

Parking, Check-In, einfach und unkompliziert! Sehr sauber, der Self-Service Kiosk ist super. Lage sehr zentral, deshalb auch nachts sehr lärmig. Ausdiesem Grund ist der Preis doch sehr hoch.

Absolutely stunning property, central location and wonderful staff. No AC which is common and not a big deal as the windows open and many fans are provided for each room. Would recommend this stay to anyone coming to Thun!

Die Klimaanlage fehlt! Zum Glück gab es einen Tisch Lüfter ( der leider sehr laut war) Gut gelegen,alles zu Fuss erreichbsr

We paid almost $300 for one night and were extremely disappointed. There was no elevator, forcing us to carry our luggage up a flight of stairs. The room itself was stifling, with no windows and no air conditioning. The noise from the street intersection was also incredibly loud and disruptive. For this price, basic amenities and a quiet room should be a given. This was an unacceptable experience, and we are requesting a refund or a credit.

Arrived a bit late, no reception, but found the way to get in. Nice room and noce breakfast. Close to city centre and the castle

A very pleasant stay and excellent service. We were initially concerned about the lack of private parking, but the nearby covered public parking is very close, and the hotel offers a discount for it. The absence of air conditioning was not an issue thanks to the use of fans and ventilators. The location near the city center and the beautiful view of the castle made our stay even more special.

We visited Switzerland in July as a family of 4, with two children ages 17 and 12. Parking- There is no parking on site, but a very close garage about 2 minutes walk away. You will need to roll your luggage up a small hill from the garage so be prepared for that. The hotel is very well located to the town, and getting around via foot from the hotel is very easy! Check-in- Upon reaching the hotel, there is a small flight of stairs you must go up to enter the front door. Right inside is a restaurant that is Tex-Mex themed (being from Texas, this was a cute surprise) where you will check in and get your key to your room. Our room was outfitted with a queen sized bed and two roller beds for the kids. The windows opened for a nice breeze to keep the room cool, and they even had a fan set up to keep the air flowing. The room itself was clean and comfortable. An amazing bonus was the complementary breakfast every morning! The restaurant had a table waiting for us every day, and the food was perfect for us to get our day started. It's not a full hot breakfast, but a nice mix of meats & cheese, pastries, cold items, fruits, and cereals. Extra- We visited Thun in the middle of our 18 day European Trip, and had heard that there was a great laundry service there right around the block from the hotel. We dropped off our dirty clothes and picked them up the next day folded and sorted. They were fast and it wasn't expensive at all!