If work or shopping requires you to stay at Brigade road, this is a convenient option. The staff is very helpful, pleasant and cooperative. They allowed us to keep our baggage after checkout, till we returned from shopping. The food at the Terrace restaurant is good. Breakfast is minimal. First two days I stayed at the ground floor room 010, which was not so good. Next two days I stayed at 108, first floor. This room was bigger and better. They need to replace their towels. Very old and discolored. The biggest problem was the hot water in the bathroom. The heating system is defective. It required us to keep the tap running for 5-10 min before the hot water came. Ironically, every bathroom had a sticker that asked the guests to save water!