There was only one member of staff on reception at check in time which means multiple guests have to wait to check in. We went for lunch and had to ask firstly to order drinks and then again to order food. Unfortunately the burgers were way over cooked and the waiter had no incling that this might not be acceptable. It is unfathomable to me based on the price that a full breakfast wouldn’t be included in room rate.

The room was very clean and well equipped. The staff at reception and in the restaurant were excellent.

Wasn’t what i expected however, incredibly comfortable and staff where so helpful

Very lovely to be staying here we will return

It was okay, but for the price paid, and for a place that describes itself as ‘luxury’, I expected much more. We had one of the more expensive rooms (‘the piggery’) and I can see that once upon a time it was nice but it was looking quite run down and shabby, it severely needed a lick of paint, repairing of fixtures and fittings and the garden area really needed some plants, decent furniture and shade (currently it feels like a driveway with a picnic bench and two chairs.) Breakfast at the great barn wasn’t a great experience - staff seemed chaotic and on one day there was barely any food, drinks and juices had all ran out, no milk for the cereal etc. on another day we waited over half an hour for some coffees. We were meant to have dinner there but we cancelled because we weren’t filled with confidence following our breakfast experience! On the positive side - the staff are lovely, the massages were good, and the location (if you’re happy to drive) was good for exploring Suffolk. Overall I was disappointed and I’m not sure I’d recommend in its current state, but I hope they make some amends and improvements.

It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing.

Big spacious room Able to get in earlier then expected Great walks with maps of walks provided. Sauna and steam were clean Good complimentary items Breakfast which was included was average at best. Extractor fan in bathroom took 40 minutes to go off and had no switch to turn off Tv in bedroom awkwardly placed Windows in room covered in bird poo and sky light windows covered in webs Service seemed a bit hostile not very welcoming I wouldn’t say it was worth what I paid. Rather places like congham hall

Our second time here and you can not fault this place . The rooms, the staff, the location are just perfect and the dogs are made to feel like VIP’s. The hot tub is lovely and the restaurant has such a nice ambiance about it ( and yes dogs are welcome in there too!)

Absolutely gorgeous stay! Would definitely return and recommend to others. Would just like to see more option on the menu in the barn. A pasta and/or steak dish would be great.

Quite a nice quiet place but not worth anything like what they charge. There were stains on the bed covers which they came and changed straight away. Breakfast wasn't worth bothering with, hardly anything there on the continental option, we waited a while for drinks that didnt come so we gave up and left.

Wonderful get away at Retreat East. All very well thought through and very peaceful. Took our dog as it is very dog friendly as well. Lovely spa and massage during our stay but the food in the great barn was very seasonal and delicious. Will definitely be returning

Wonderful stay, the food was exceptional.

Gorgeous place with a lovely spa. The top to toe massage/facial was fab. Super quiet which made for a much needed relaxing weekend. My only negative was the mattress was really hard!

Quiet location, really able to get away from it all. Beautiful barns

We loved our stay at Retreat East. Beautiful setting and top quality service. We’ll be back for sure

Fantastic retreat with beautifully individually designed barns with central spa and gym facilities.

Wonderful rural chic farm that has been converted and had new designer barns set out in a chilled out location only 8 miles north of Ipswich and 5 minutes drive from the A14

A great stay, relaxing and comfortable . The facilities are excellent . We will definitely come back . Our cottage had lots of space

Lovely rooms.Quiet location. Friendly staff. Will visit again