The property looks very traditional, with public and private onsen. The Kayseki diner is a very good experience. The staff was helpful. The location is good in front of bus stop.

The private onsen was amazing!

Excellent petit-déjeuner, onsen extérieur agréable.

Incredible. Truly truly recommend! 11/10

Very relaxing. We loved the meal service in the room.

It was very old the place. And the spa was very tiny tho

Amazing stay with my husband, 16 and 18 year old girls. Very clean and lovely hospitality. Yes, it has an older appearance, but it’s part of the charm. The room was perfect for the 4 of us and we really enjoyed learning more about Japanese traditions by wearing the ukata robes, using the onsen, sleeping on the futons, and indulging in the dinner and breakfast. We also loved the 17 year old cat that wears an insulated and hooded vest.

The food wasn't good and the facilities weren't clean or well kept up. The staff was nice.

We loved our stay at an authentic old school ryokan. The staff was lovely and worked hard to make our stay pleasant. They have a special greeter named Milk who added to the charm. I slept well on the traditional mats. It was right by the bus stop so easy to find. The establishment has well worn aged charm that suited us.

This is a classical Japanese family operated hotel with friendly service. Room is big, but because the building is a little older, you can occasionally hear someone next door if they slide the door hard.

Algunas alfombras están un poco viejas. El botes se ve cansado en general.

とにかく古いですね。掃除も行き届いてるとは言えないレベルです。

Honsen privatif disponible et très agréable

We had a great overnight stay here. It was so wonderful to experience a traditional Japanese Ryokan. The room had a great set up with tatami mats and sliding doors. Each night the staff came in and set up our futons for bed and in the morning, come in to put them away and served us breakfast. The breakfast was delicious and had so many delicious dishes that we were so full we didn't eat lunch. The onsen bath house was also the main reason we stayed here. They had a public bath and 2 private onsens for us to use. It was an amazing experience to bath in the onsen and to stay overnight experiencing a traditional Japanese Ryokan!

The private onsens were nice. I didnt realize you had to book the dinner and breakfast in advance.

This was our best stay in all of Japan. A truly authentic experience with an amazing lobby, beautiful rooms, fantastic staff, super clean, and a fully-stocked lobby and game room, so you will never be bored! I would definitely come back!

久しぶりの家族旅行で利用させていただきました。温泉がとても良くて大浴場、貸切露天風呂とも入らせていただきました！朝食もとても美味しくてよかったです。看板猫ちゃんにも会う事ができてまた箱根に行く際は利用させていただきます！

Nice place to stay.

Loved having the boardgames available and checking out a kimono during the stay was a lot of fun! The traditional breakfast was way beyond expectations.

This place is not comfortable. The Onsen was really small. The common areas had a strong odor of cat urine. The staff we interacted most was inpatient, not willing to explain things or answering questions.