Beautiful setting, gorgeous room , wonderful staff thankyou

Breakfast was lovely, freshly cooked to order. Good variety and choice. Staff very attentive both Tom and Michelle were excellent. Plenty of parking spaces.

Room was clean but dated and could do with a refresh. Evening meal was excellent, I had the steak & Malbec pie and it is one of the best pies I have ever eaten. Breakfast was a bit hit and miss, there were two of us and one wanted black pudding and one didn’t but neither got any, nor did we get the fried bread, there were only two juices available, orange and apple (I think) but the orange juice ran out and not replenished although there were staff around. You could have tea or coffee by request but only one latte or cappuccino, there were no cereals, fruit or danish etc which you would expect from a hotel chain such as this (Marstons). However the staff, especially at dinner, were absolutely fantastic, always on hand to help and not too overbearing with the usual ‘is your meal ok’ type scenario. They are a credit to the company. The reason for the 3 stars is the room needing updating and the breakfast.

Clean and well kept hotel in a beautiful setting. Really friendly and helpful staff

We had a lovely stay at the Grouse and Claret. The staff were so welcoming, friendly and accommodating. The room was clean and very comfortable. The food was absolutely outstanding! Would highly recommend. We will definitely be back. Thank you so much.

Helpful and courteous staff. I would like to commend Sam and Tom at reception. Sam assisted with a quick and smooth check‑in, and Tom took good care in serving breakfast and provided guidance on local walking trails, which were enjoyable.

Really lovely stay, staff were super helpful. Everything was clean and well kept

Courteous staff particularly Alfie and Tom. Room very clean.

Evening food and drink was good. Breakfast could have done with offer of cereals, fruit or Yoghurt. Fried breakfast was good. Four EV chargers were available which was good. Room not so good - TV not working (no signal) Heater not working. Poor shower controls. Window would not open.

Good sized, clean rooms. Comfy bed. Good tea and coffee in the rooms. Good parking.

Good staff, great food, good location. The room was clean and comfortable. Very good value for money. 5*

Excellent room, comfortable bed, very clean. Although I didn’t eat at the hotel, it was extremely busy throughout my stay, so obviously good food. Staff were welcoming and couldn’t do enough to help. Definitely recommend.

The room was spacious and clean, the big bed was very comfortable, we paid for breakfast separately but found it very reasonable and a very good selection. The food was quality produce. But my highest praise goes to the courtesy and service level provided by the staff. We had issues on our journey to the hotel and they could not of been more helpful and considerate. We will definitely be looking to stay here again.

My room had a smokey smell. They changed it for me no problem

Really nice place to stay aesthetically and all other reasons really. Friendly staff, nice room and lovely breakfast too. Will definately be staying here again.

The staff were friendly and helpful parking is excellent and value for money is good

Great stay, clean and comfortable room.

Pleasant hotel. Excellent parking for the area.

No check in when arrived manager on a break and no one else trained so had to wait , got no apology he he felt why should he apologise for been on a break !!!!! I had travelled with my American friends all day and we were all left furious at his attitude. I had booked in for dinner which I cancelled and we ate at the peacock in we received fantastic customer service . Will not be returning very disappointed

The hotel was ok and the staff were friendly. The room was tired and needed an update