Room in main house - tired , Wet carpet from radiator leaking, toilet seat nearly falling off and dangerous. Rooms in new extension are much better. Good value but need more staff! We were ignored again during evening dinner - there’s simply not enough staff! This happened last time. No interaction at all after meal was delivered- so they lost money on desserts and coffee and more drinks. Won’t eat there again. Food was actually good ( steak)

Valentines evening with overnight stay. Check in easy, mostly done online prior to arrival. Room was good size and very clean, hotel situated along side of busy A55, but road noise in room was minimal. Had small lunch and then dinner in the evening, the service from Heather was excellent, full of smiles and attentive, even though it was busy with the amount of staff they had on serving. She just gave that little bit extra that made you feel well looked after and that she care about your experience, thank you Heather. The other staff were also great during this busy time. Had Sirloin for mains, ordered rare and it arrived medium well done, staff kindly returnedit to kitchen and were apologetic, reurned within 5 mins, it was cool and raw in middle, wasnt going to send it back for 2nd try so managed to eat about half of the outside part, I wouldnt recommend it priced at £21.29 plus £2 for peppercorn, served with 2 dried up flat mushrooms, half tomato, garden peas and some rather lovely chips. Overall, staff were great, although very busy and took a while to order, steak was below par and wouldnt order it again, room was clean, comfortable and quiet

Lovely clean and comfortable room, friendly staff. Plenty of free parking and an EV Charger on site. Have stayed here many times and never had any issues. Great value.

Clean room, good value for the price. Remote for the TV didn't work. I reported it and after about an hour, the chap in reception showed up with another remote. We ate in the restaurant and the food was ok.

Love it here always stay clean great breakfast comfortable bed alwys lovely staff.

No room available

The room was tired looking and worn but it was clean and nice and big, bed was comfortable and the shower was hot so perfectly acceptable for one night and great price

The room was clean, cosy, comfortable and spacious. There is a good restaurant on yhe ground floor.

Welcoming member of staff but clearly there needs to be more staff available one person front of house doing many jobs is unfair and unrealistic when checking in or at breakfast. Room wasn’t ready on arrival after long journey was still being cleaned I was told to sort it with reception. I was offered another room. Breakfast choice of smashed avocado and poached egg wasn’t great at all but felt the singular member of staff had enough to deal with, without a complaint regarding my breakfast on top. Overall the stay was ok the hotel was nicely situated, needs updated and most importantly more staff availability for guests. No issues with waiting but it doesn’t look good when one person is trying their best to do it all.

Pleasant room and warm welcome by friendly staff, great location easy to find close to the main road

Friendly staff. Clean room. Decent pub next door

Staf - very good, room - average( heating not working properly, shower water slow), amenities- Ok.

Clean room arrived very late

Clean, spacious room with a nice hot shower. Very convenient and an EV charging point as well .

Have stayed before and it’s been fine, and recommended family, but this time was pretty poor. Counter staff not really interested at all so bar staff had to help each time I went to reception. They were great but checked us in to a room that was taken already which was a shock for the guest in place. No rooms in same building while staying with kids meant a messed up night all around. Not great, and no real attempt to apologise or make it good from hotel staff.

Clean room and friendly staff

I have stayed at the Talardy on previous occasions and have had a positive experience. However, I had a very different and disappointing experience last Saturday night. I travel with work to North Wales 3-4 times a month and thought I had found the ideal place to stay near to Glan Clwyd Hospital. I work 12 hour shifts as a nurse and have to drive almost 4 hours home on the Sundays. So to be kept awake by loud music and what sounded like karaoke till almost midnight on Saturday was really not ideal. To top it off, disruption continued with an extremely loud man in one of the neighbouring rooms shouting very loudly until the early hours. I stayed in Room 9 and have attached a picture of the bed I was sleeping on. You can see a rather large gap between the headboard and the mattress where my pillows kept falling into throughout the night. I had about 3 hours disturbed sleep on Saturday night and was near to tears with exhaustion when I left for work at 7 am on Sunday. I'm not staying for pleasure but for work purposes and need to have a good nights sleep to function properly. I was very disappointed with this experience and put my concerns in an email to the venues email address but had no acknowledgement. Very disappointing.

Clean room, staff friendly

The room was spotlessly clean, all the staff were extremely helpful and friendly and food was excellent, superb all round

Room was very comfortable. Only 4 stars as staff in restaurant really need chasing- they do tend to forget about you in between courses! Third time now - Shame as food is good. Will continue staying here when needed as it’s good value.