Our stay at NH Leipzig Zentrum was unfortunately a mixed experience.
We were disappointed from the beginning, as the hotel advertises a complimentary minibar on their own website, which was not the case during our stay. Additionally, we paid an extra fee to bring our small hypoallergenic dog, yet there were no food or water bowls provided, which we would have expected for the price.
At the hotel bar, we ordered a glass of wine and a beer. When it was time to pay, we were charged double for the wine because the bartender had poured a larger serving without our consent. While generosity is appreciated, it should not result in an extra charge when we did not ask for it.
Later that evening, we had to change rooms at 11:00 PM because we couldn’t turn off the lights. The new room, however, had significant light coming in from a nearby shopping center connected to the hotel, making it difficult to sleep.
The breakfast is highly rated, but in our opinion, it did not live up to expectations it was decent, but nothing special.
That said, the hotel is very centrally located, and everything was clean and well-maintained, which is a plus.
Overall, a mediocre experience that did not quite meet the expectations for a hotel of this standard.
