強羅駅から近く、料理もとても美味しく、全体的に心地よく過ごせました。 ただ、一点だけ気になることがありました。 男性大浴場に女性スタッフの方が普通に入ってこられたことです。 清掃や点検が必要なのは理解していますが、利用者としては非常に気まずく、不快に感じました。 可能であれば、利用者が少ない時間帯に作業を行うか、男性スタッフの方もいらっしゃるようでしたので、男性スタッフが対応してくださると安心できると思います。 もしこれが男女逆の状況であれば、大きな問題になるはずです。 不快に感じる方にはあまり、オススメできないと感じました。

I spent two nights solo here, the hot springs bath onsen was the best part!! I felt rejuvenated and relaxed. Location super close, walking distance to train station. Hotel has the Japanese yukata to wear and you really get a taste of Japanese culture and food here. Many snacks and lots of food! Staff very helpful. I got western room with bath on balcony and loved soaking private nights there. Staff English is not fluent but with translators you get by. The garden yard was peaceful too. There are two buildings, I was in back one do a bit of a walk to main area, but not a problem. I would recommend if you want a Japanese experience and be near the train for early morning Hakone loop — best the crowds by staying in Gora.

Fantastic amenities and property

Staff were super helpful. Nice onsen on site. Nice amenities. Enjoyed the stay immensely.

The hotel is beautiful and the service is great. And the room is Japanesen style and comfortable. They even provide ramen as night snack which is so sweet.

I like the experience of the onsen! The only suggestion , the amenities somo or them are no so clean..

部屋が綺麗だった

The hotel itself was perfect, very clean and well maintained. I had a small issue during my stay, but the manager handled it quickly and professionally. The staff were amazing, super helpful and accommodating. They kindly allowed me to check in earlier than expected, which I really appreciated. I also accidentally left some of my belongings in the amenities room, and they safely kept them and returned everything to me. The manager even personally apologized for the minor inconvenience, which showed great care and attention. Overall, the level of service truly reflects genuine Japanese hospitality.

Super close to gora park, amazing amenities offered and very tranquil environment overall

Warning: you can’t book room+dinner package with Expedia (literally not an option) and the hotel will not allow you to add dinner/eat at the restaurant. Also there are essentially no other places to eat in Hakone as most restaurants close very early, or are not open at all during the week. Perhaps it would be a better experience booking through another website/provider. The room itself was enjoyable with traditional materials and amenities. The balcony bath was nice. However, some of the decorations were low quality/lazy and half of the light switches did not work. The private onsens were occupied the entire night so we couldn’t experience them.

冷暖房の切り替えが出来ないようになっていた。

The air conditioning was hard to control. I ended up just turning it off because it got too warm. The property is nice but needs some repair in some areas. I enjoyed the private tub and the onsen. The staff was very professional, polite and helpful. The room was clean and comfortable overall. The hotel food is okay.

客房清潔，員工有禮。

Wonderful ryokan just by the station in Gora. You can get traditional Japanese dinner service and breakfast. You can also get your own onsen tub on the balcony, which I had, and which was great. The room I had was semi traditional Japanese style. The futon bed wasn't directly on the floor but on a platform. This is a must try. I can really recommend this place.

客室の清潔さ、サウナ

역과 가까워서 정말 편했습니다

관내 전체적으로 쾌적했고 직원들 응대도 친절했습니다.

整體很滿意。 只是房間洗澡位置於戶外，冬天去是真的很冷，建議到大浴場洗澡會比較好。 3個私人風呂去了2個，感覺是不錯的喇，晚上浸着看着天空中的星星很寫意。 一泊兩食的食物質素都很好。因為住了2天都訂了一泊兩食，剛好試了他們兩款的晚餐。他們的安排也很好～早餐不會重複、晚餐的甜品也沒有重複，這真的很細心。另外，是次是結婚周年慶祝，我們也先跟酒店聯絡有否可外購的慶祝服務，我們訂了晚餐時甜品dessert plate。他們還附送我們心意卡及小禮物，真的很驚喜。 當然不少得，不同時段的小食、宵夜拉麵等等都讓我們很滿意。 重點很近強羅車站，走過去只是1-2分鐘。

客室内のウォッシュレットが壊れて作動しなかった 消臭剤の出が詰まっているのかボタボタたれてしまった。　部屋露天風呂の木の枠の立て付けがわるく外の景色が見れなかった。 朝の乳酸菌飲料の提供がないようだった。 細かい部分を少し改善するなどしてもらえたらもっといい滞在になったと思う。

強羅駅前でアクセスは非常によく、部屋は清潔でした。 休憩室のような場所で、アイスやお茶が飲めますが、茶葉の補充が頻繁でないようでタイミングによってはスカスカなのが残念でした。また、休憩室はスタッフがいない場所なので、代わる代わる宿泊者が利用しており、机が塗れていたり茶葉の包装が置きっぱなしだったり、ここは宿泊者の民度による部分ですが若干気になりました。 宿泊者は半分日本人、半分外国人（中国人、韓国人が多かった印象）です。 貸し切り露天は、外を歩かないと空室がわからず、不便でした。３つしかなかったのと、やはり人が代わる代わる入るので、ぬるかったです。