We have hooked four rooms and all rooms are very unhygienic. When we entered the rooms, there were still hairs on bedsheets, bathroom floors and toilet seat.
The duvet covers and pillow cases have stains on them.
The floor almost felt like the have forgotten to sweep or vacumn. There’s cobwebs on the ceiling that does not seem like it was there for more than a few days.
Bathrooms have moulded and discoloured silicon throughout, you really don’t want to step on it.
The check in was done online a few months prior the day of arrival and we still have not received the codes on the day so we had to be let in by other guests, trying to phone up the contact number provided and get the access code to the room.
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Isabela
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 15 tuần
Hotels.com verified review
A hospedagem é bem localizada, porém você não consegue falar com ninguém, enviamos um e-mail e não recebemos resposta até o fim da hospedagem. Mas o local é limpo e tem o que se precisa para poucos dias.
AMANDA
4,0
/10
Đánh giá cách đây 15 tuần
Hotels.com verified review
Não recebi as instruções do check in dentro do horário correto. Fiquei na rua esperando até ter o código de acesso do meu quarto. Não recomendo! Quarto minúsculo, barulhento, não tem elevador, não tem janela, não fornecem café da manhã como nas fotos. Toalha e lençol manchado. Único ponto positivo é a localização.
marcelo
6,0
/10
Đánh giá cách đây 15 tuần
Hotels.com verified review
Sem boas instruções de check in. Cesta de café da manhã não foi fornecida.
Ruth
Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 17 tuần
Expedia Group verified review
Zentrale Lage, Parkhaus in der Nähe, es hat alleS gut geklappt.
Charlotte
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 17 tuần
Hotels.com verified review
Lovely stay and apartment in a great location. The balcony furniture would benefit from being renewed, it didn’t look very strong. There were also 4 of us staying but only 2 plates and limited kitchen items. It didn’t matter too much for us as we mostly ate out.
Hans Jürgen
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 23 tuần
Expedia Group verified review
Zimmer hatte kein Außenfenster, Schimmel in der Dusche, Zimmer so klein, dass kaum 2 Menschen und 2 Koffer reinpassten, Bad ohne Ablagen, Becher kein Handtuchwechsel, keine Mülleimerentleerung, Waschbecken verstopft, kein deutsches Fernsehprogramm
You can hear a lot of noise from the hall way. The lobby smelled damp, maybe moldy. Placed the sign to clean the room and it took 2 days before they cleaned it. Told staff to change the sheet, but they still did not, because, as they said, the sheets looked clean. Overall the room is acceptable, but noisy when there are people in the hallway/on the stairs. Cleaning service was bad, but customer service was always available and tried to be helpful.
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Linde
Giải trí cùng Bạn bè
8,0
/10
Đánh giá cách đây 28 tuần
Expedia Group verified review
Gute Lage. Klein, sber ordentlich und alles vorhanden. Schon etwas abgewohnt und laut.
Djoe
Bạn bè và Gia đình
4,0
/10
Đánh giá cách đây 29 tuần
Hotels.com verified review
Der var ikke et vindue på vores værelse hvilket var utrygt hvis der skulle opstå brand i opgangen. Vasken var stoppet. Og sengen slidt
Walterlando
8,0
/10
Đánh giá cách đây 30 tuần
Hotels.com verified review
Excelente acomodação, toda nova e mantida com capricho. facilidade de acesso por senha para entrada e saída, a uma curta distância do Mercado do Bolhão e segura. Impressionou a limpeza de todo o prédio e a disposição das amenities para o cliente!!!! Muito Bom!!!!!!!!!!!!
Jesús
6,0
/10
Đánh giá cách đây 33 tuần
Hotels.com verified review
El tamaño de la habitación es muy Justo y es complicado regular la temperatura y flujo del agua en la ducha, dicho esto la cama es muy cómoda y está muy bien situado
Verified traveler
4,0
/10
Đánh giá cách đây 34 tuần
Hotels.com verified review
Paid extra to stay in a terraced room. Ended up on ground floor low ceiling room. The room was full of damp. The corridor outaide the room had serious damp. You could leave door open for freah air as it is on ground floor and had a garden which peiple came to smoke. Very disappointed and the joke being paid extra for this room. No solution to move as it was fully booked aparently even though they have several propeties in the area. The instructions to into the property was poor. Didnt specify room number and i had to get in touch with customer services. Being an online Nd humanless check in seems good on paper but when there is issues there is no support. There are better options in the city which i have used before i would use this company again
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Verified traveler
2,0
/10
Đánh giá cách đây 35 tuần
Hotels.com verified review
The room was like a black, small hole. No windows, no airing, no ventilation. On the other hand, lots of mold in the bathroom. Far from what the photo promised. Horrible experience.
Patricia
Giải trí
8,0
/10
Đánh giá cách đây 35 tuần
Expedia Group verified review
Really comfy little studio-like room with small kitchenette and lovely terrace. Very clean and modern. My only slightly negative point would be the later than usual check in time, but a staff member was happy for me to leave my bag. Would recommend and would definitely stay again.
José
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 39 tuần
Hotels.com verified review
Recomendo pelo serviço que localização.
Verified traveler
Bạn bè và Gia đình
10,0
/10
Đánh giá cách đây 40 tuần
Hotels.com verified review
We stayed 5 nights. Easy check-in and check-out, well located and very close to the city center (we did quite all our visits by foot). Our room was small with no window on the outside but with a view of the staircase. Negative point: bathroom seals need to be renewed and the soundproofing in the room was not great. Not sure I will book this hotel during summer time: I guess it could be very noisy
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thibault
Bạn bè và Gia đình
2,0
/10
Đánh giá cách đây 48 tuần
Hotels.com verified review
Deuxième séjour dans cet établissement. Premier séjour rien à dire. Tout s'est très bien passé. Le second séjour a été très décevant. Certaines chambres qu'on ne voit pas en photo sont très petites et n'ont pas de fenêtre sur l'extérieur mais sur le couloir de l'immeuble et c'est un peu bruyant.
Localisation parfaite sinon.
Michel Edgar
Công tác
6,0
/10
Đánh giá cách đây 52 tuần
Hotels.com verified review
Le check' in a ete laborieux
Il pourrait dire que les codes d'accès arrivent seulement le jour même a 10h....
Et mettre une pancarte :
SILENCE
trop bruyant par des hôtes n'ayant aucun respect ....de la vie en communauté
Des touristes Anglais qui " gueulaient" dans les escaliers.. bref