Room was small and stuffy with windows that didnt open wide enough. Bathroom ok but nowhere to put toiletries. Towels were fluffy and in good condition but little hanging space to dry them. Fan in room was useless generating little air movement. Bed was on the hard side.

The staff were pleasant and helpful the breakfast was adequate and tasty the rooms were tired and needed an upgrade but were clean and comfortable. All in all our stay was very enjoyable.

Amazing stay, very nice staff and nice feel for a non conventional hotel. A lot of thought has gone into the guest rooms, only short coming was that we landed on a hot day and we only had one fan in the family room. Highly recommend

Unfortunately I was in a top floor room on a sweltering day with a fan that couldn’t cope! The door on the shower unit wanted to fall off and trying to get water from shower was elusive as the jets were all over the place.

The room was clean but the en-suite was old and dated. The bed was very comfortable and a fan was provided to help cool the room. The staff were excellent and helpful. Breakfast was also of a good quality and tasty with a good selection. The bar was good, typical of a town centre hotel bar.

Nice comfy bed in a big room. There was a fan supplied (a necessity during the heatwave especially during the night). Staff were always polite and helpful. Breakfast was different every day ( I think it depended on who cooked it) but was nice - it’s just a pity ham and cheese and different fruit were not offered but as I said breakfast was nice.

The room was very small for a twin/2 people and nowhere to put suitcases. It was very very hot and the fan didn’t work in the bathroom nor did the window open. There was a fan in the room however! Nice breakfast and staff were lovely.

Bar air conditioning a bit light weight in 30C plus temperatures. Staff were extremely helpful with check in times allowing early access for wedding attire changing etc. Breakfast was good. Room was fine for the very reasonable price. Would definitely stay again.

夜中にユニバーサルレセップを無くしたのがわかって困ったが、夜番のおじさんが親身に対応してくれて助かった。 ホテルには常備の貸与品はなかったけど電気品の付属を外して貸してくれた。 ありがたい。

Reasonable. Lovely staff.

A very large dated hotel undergoing refurbishment whilst still functioning for business. Town centre location and busy. A good menu with quick service. The downside of our stay was the location of our bedroom immediately below the boiler system. The noise became unbearable when trying to sleep on a warm night. This was resolved by a lovely lady on night reception duty who relocated us to a much quieter and cooler room. Good breakfast selection with very fast service.

Nice looking old building, full of character in keeping with surroundings, however the downside to this was poor internal layout. There was a (small) lift but even with a lift we still had few steps up & down to get to our room so not a problem for us but less abled/non ambient may not have been able to enjoy their stay. Breakfast was very good, plenty of choice of buffet items & hot food off menu cooked to order. Staff at breakfast lovely. No air conditioning in room, only in bar. As we had heatwave it would have been nice but we’re in UK so not usually an issue. Minor building works going on (late May 26).

Was offered a hot drink and breakfast. By friend staff, I must add.. thank you

Great stay, I’ll see you next month

Great location. Quirky old building with friendly staff.

Exactly

Great stay, very helpful and friendly staff

Not sure why this is rated so highly on this site. The hotel is very dated and quite drab. You can hear the running water of neighbouring room taps. To get to the room you have to walk quite away including through a room which has piles of junk mounted up. One good point was that the breakfast was listed here as continental breakfast but also included options for cooked breakfast included.

It was.ok

Reasonable value for money. Comfortable bed and clean room. Goid breakfast. Only real issue was poor shower in bathroom with hot and cold water