We booked for 4 nights via Expedia but stayed only 3 nights due to our commitments Check in was smooth and they took £ 100security deposit without any inventory check in As NICI is anew company and still doing construction and tiding up some facilities like pool is under construction Staff is welcoming and polite Check out was not smooth due tech error and some staff lack of experience and training could not do transaction hence we were held up for payment and inventory check out Macdonald resort was pet free but NICI Pet friendly Thankyou

The hotel is a building site and not for for purpose

Was not informed hotel was undergoing a renovation in a terrible state and was unable to stay there had to return home completely ruined our planed break very disappointing

Currently under renovation, but still an excellent property. The staff were great, a special thanks to Laura for her assistance with an issue I had.

A lot of updating was evidently in progress which we were warned about in advance, but we were not disturbed at all as it was a weekend. The room was very spacious and comfy with a huge comfy bed. Staff were lovely. The main building and grounds were gorgeous. Our only niggle was lack of enough milk in the room (we love lots of tea and coffee), and one of the sachets of milk was off, as it turned lumpy in the tea). We didn't complain as only there for one night.

Enjoy every time we stay

Currently the hotel is under refurbishment. A lot of amenities wasnt available. Including a hot breakfast on Sunday morning, which was on Saturday. Not a lot of food available on either days. Didn't have the same feel as other macdonald hotels. Rooms were far from reception, which was tricky when it was raining. Rooms were OK.

Currently being refurbished so perhaps our experience was not typical. However the staff were unexceptional, breakfast very poor and room clean but dated. The location is wonderful so maybe when the refurb is complete it will all improve.

Beautiful location

Elmers Court has recently changed hands. I visited in April 2026 during a spell of beautiful weather which made everything seemeven more idyllic. The main house was undergoing major renovations. I was upgraded from a cheap room in the main house to an apartment close by. I stayed there for 2 nights. The apartment was functional but dated. The bathroom was good. General cleanliness was good. The restaurant in the main house was a building site when I arrived at midday and 100 percent clean and functional by the evening! The new renovations in it were of high quality and sympathetic to the style of the house. There were understandably very few guests. The staff were delightful and very helpful. They were visibly bubbling over with excitement! There is a well established health spa within the grounds that I didn't visit. Also an outdoor pool undergoing renovation, tennis courts and children's play areas all hidden in the grounds. Once they are all functioning it will be fantastic. This beautiful house was built in mid-1800s in the style of an Elizabethan manor. The grounds are absolutely stunning! Beautiful estate style parkland bordering onto the Lymington Estuary. My apartment had a back door leading to a small private patio opening onto grass and trees. The resort has had numerous apartments in the grounds for some years and now many more are being built. I strongly suspect that this resort will be much more expensive in the future, more than I'd be prepared to pay.

This hotel has been taken over and is being refurbished no amenities all under construction. Not notified after booking asked to review did we enjoy by the pool and fine dining in the restaurant all closed main manor house gutted . Take away limited menu continental breakfast. Indoor and outdoor pools drained and closed . Signage poor.

The apartment was great and not troubled by the extensive renovations. The price matched the amenities which were not available like spa and swimming pools. Gym was available but did not use it.

The view was lovely and the apartment was spacious, well equipped and comfortable. The bed sheets and pillows unfortunately let the sleep down. They smelt disgusting, like bleach. The bed was full of little bits and wasn’t very clean. Other than bad sleep, it was a nice stay.

the resort is undergoing major renovations and we were warned about this beforehand. All the leisure facilities were close but the grounds are lovely. We hope they keep the family cottages once the renovations are complete.

We understand that these amazing buildings have to be renovated but charging full price for a hotel with no facilities at all is very disappointing.

Only stayed one night but there is a lot of building work going on

Clean room but not easy to find in the pouring rain, dark and in the middle of building works.

Lovely stay

Booked for the hotel facilities but the hotel facilities were under renovation, this was not made clear when booking , hotel tried to make up for it with a bar credit but it ruined the reason we went, hotel is a little tired

The staff were lovely. The beds were comfortable and the pool was really warm. The grounds are beautiful with a stunning view out to sea. On the flip side things needed tlc. The room was apparently an updated room but things were broken or old and the room had no heating other than one small electric radiator that looked like it had been there 30 years. For a modern room the TV had seen better days. Took me back 20 years! The food was heavily overpriced, especially the breakfasts. It was a mediocre buffet breakfast at £26pp!! I've had far better at a premier inn.