Christopher
cùng Trẻ em
2,0
/10
Đánh giá cách đây 16 tuần
Expedia Group verified review
The grounds are amazing and the Castle is beautiful from the outside. We were not allowed to enter the castle because it was rented out for our entire stay. We stayed in the Lodges which would have been nice had some issues been addressed. First off the doors were left open when we got there, front and back, so we thought maybe we were in the wrong place. The hot water lasted 5 mins and never came back. Main bedroom door leading outside was broken and would not shut. Had a chain holding it together. Same issue in one of the other bedrooms. The floors had water damage on them which I assume was from the door not being able to shut. The curtains did not fully cover the window which is a pain this time of year when it is light most of the day. Bathroom shower knob did not work. None of the bathrooms have power outlets in them. We got there late so we did not get to try the only available restaurant as the other ones were rented out so there was no breakfast either. Only solution I was given was to go to another building to take a shower at 10:30 at night. Not ideal for someone with kids. Overall terrible experience and the staff was nice but offered no refund or solutions other than going somewhere else to shower. For the price this is not worth your money and time.
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