The staff was incredibly friendly and attentive. My partner and I speak limited Japanese, but were able to navigate without any trouble. The public bath and pool were both clean, spacious, and relaxing. The in-room bath had a gorgeous view of the water and the door to the balcony allowed for a nice bit of airflow. The restaurant buffet was also superb with a wide selection for all pallets. The bus to and from the train station was very convenient.