I would not recommend staying at the Rainbow Hotel in Victoria Falls. The experience started poorly when I discovered that the toilet in my room was only partially functional. While the staff eventually moved me to another room, they seemed reluctant to do so and acted as though accommodating a legitimate maintenance issue was an inconvenience. The basic amenities were also disappointing. The soap provided appeared to be heavily diluted with water, and the rooms lacked important security features. There were no interior safety locks on the doors and no in-room safes or safety deposit boxes for securing valuables—something I consider essential for travelers. What made the stay even more frustrating was the hotel's pricing. Rather than offering value, it seemed designed to extract as much money as possible from guests. Meals were significantly overpriced, and the hotel charged inflated rates for airport transfers, tours, and tourist packages. Given that the city center is only a short walk away, guests can often find better and more reasonably priced options elsewhere. Overall, the combination of poor maintenance, inadequate security, reluctant service, and excessive pricing made this a disappointing stay.

Great position to walk into town. Polite and helpful staff. Overall clean but looking worn in places. Could do with replacing the bath towels and some maintenance on the two bathrooms we had use of. We didn’t eat on site so can’t comment on the quality of the food. A good place to stay if you are trying to keep to a smaller budget.

Free shuttle to and from the fall. Beautiful landscape and swimming pool. Friendly and helpful staff. I saw monkeys and birds from my patio. A small refrigerator, insect repellent, canopy mosquito nets for bed are provided in the room. There is guard at gate. Felt safe and relax. Highly recommend.

Would happily stay there again

All well exept for the loooong wait for food at dinner.Also they seems to be out of cash

Basic hotel. Limited food options. Room was a bit sub standard. Walkable to shopping. Pool was small and unheard.

O parque nacional fica a 4 km. Nós fomos de carro e foi bem rapidinho. Os funcionários são todos muito atenciosos. O lugar é muito bonito, convidativo para a pausa e reflexao. Acomodações de muito bom gosto. Nossa varanda tinha vista verde. Preço convidativo. Voltaria se pudesse!

We were disappointed with the green pool and lack of ability to get change of our USD when activities needed change , the hotel is very dated but appreciate it is only 3 star, we tried for several days to contact hotel on phone prior to stay with no answer , only positive was staff were friendly

They’re doing their best. It’s a kind of pay as you go hotel. They make you pay for each step because they are very decentralized. The restaurant for breakfast, the bar, the shuttle to the airport, etc. It’s not a bad place to stay, but don’t expect a lot. The stuff were pretty nice, but things move at a slow pace. Shout out to the laundry staff and house keeping. They were very professional and timely.

Did not reach

The shuttle was handy and made everything close. Rooms while a bit dated were nice and we really enjoyed the balcony and pool area Every staff person we encountered was totally service oriented especially the fellow in the lobby with the headdress and horn, he always went out of his way to help, even weighed our bags in preparation for the airport .

The staff was very attentive and helpful. Rooms a little dated but nice in size and we really enjiyed the deck and pool

Good overall

A wonderful outing

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The hotel was well above average, but the staff was extraordinary.

Our visit to Victoria Falls was beautiful as always. The location to the downtown attractions was perfect, we walked most of our trips. The staff at the Rainbow Hotel were all very friendly and welcoming and were there to help us with all of our questions and needs with a smile on their faces. The only thing I was not 100% pleased with was our shower. There was barely a trickle and no door on the shower, so water went everywhere when you showered and it took awhile with no pressure. Overall, we are very pleased with our stay and would most definitely return. Thank you Rainbow Hotel for a great week.

Super friendly knowledgeable staff, convenient location. would stay here again

The Victoria Rainbow Falls Hotel was a great place to stay at. The rooms were clean. The breakfast was convenient. The grounds were kept immaculate. The staff were so friendly. It was close to everything.

Lovely staff, hotel has great vibe, beautiful sorroundings, nice room and restaurant. Close to everything. Overall just a very nice, comfortable hotel.