Shops are nearby and rooms are airconditioned.

All of the staff was excellent, especially Cynthia in reservations, I booked my stay through Expedia and Expedia messed up the booking and was unwilling to fix it or take responsibility for the error. I called the hotel and Cynthia took care of it immediately!!

Terrible experience FAKE REVIEWS We were checked into a room with - a thick layer of dust on all surface areas - a dirty food stained napkin and a pubic hair at the coffee station - the bed was made but the sheets were not changed - on the sheets we found pubic hair, body hair, body fluid stains, glitter and hair like someone had a hat cut in the bed There was dried blood on the door frame and above the washroom trash can The toilet had not been cleaned Of course I went to the front desk and the staff asked me to show the cleaner what needed to be cleaned I was not comfortable to do this as I felt it was not appropriate for a guest to direct cleaning staff. Nor should it be my job to ensure the room is clean. We checked out and had to find a new hotel. Only to find that they charged my card for the full 4 nights and refused to approve a refund to Expedia. Then - when I called - the manager spoke on and on about ensuring me the room was removed from being offered to guests and they were investigating what happened. To me it was clear what happened. I don’t care about the room or an investigation- I wanted a refund. The manager then asked me to help her with a surveillance issue / that after we checked out someone damaged the door frame. I was like / what ?? Why are you asking me this? Then I realized it was for the purpose of accusing us of the damage to refuse a refund. A scam. A fraud. A horrible hotel.

Can’t beat the view from the rooms — all rooms are ocean facing. The beach is so clean, we enjoyed our walks and watching sunrise. Restaurant is pricey but everything we tried was flavorful and fresh. Staff is friendly and helpful - we felt safe and welcome.

Fun stay, gorgeous views!

There is shops about 4 miles away in the town of Hamilton. You could take a bus if you don’t suffer from Orthopedic problems because it’s a lot of steep uphill walking to the bus stop. I used a cab to get from A to B. My biggest problem was the pump in the utility room 3 doors down from my room which was beachfront and pricey kept banging throughout the day and night disturbing my sleep.The hotel offered another room after the problem wasn’t corrected to sleep at night. That room was a cheaper booking and another steep climb!!House keeping was friendly. On the day of checkout the woman at the front desk handed me a bill for 150.00 dollars more than Expedia booked me for. She called the manager and had to accept my original quote from Expedia ,but complained that I was underpaying!! Coffee pot was broken in the room. Housekeeping could only find me a kettle that I gladly excepted. The beautiful beach is the only reason I would recommend this hotel.However the majority of the staff were kind.

beautiful view

This property exceeded our expectations in everyway. As beach walkers we were pleasantly surprised that the private beach is actually the end part of Elbow Beach so we could beach walk the full length. And our view of the Ocean from Room 303 was spectacular! Especially nice was the sun rises!

That beach sand was incredible. I haven’t seen a beach so clean before. The property was lovely and the rooms were newly renovated. Some of the trim wasn’t as fancy for Bermuda, but you get what you pay for and this is one of the more affordable spots on the island. Worth every penny for that view and beach!

Our room had a wonderful ocean view of the special private beach as do all of the 64 suites. Special snorkeling on the close in reefs.

No complaints the staff was excellent can’t remember all names . Dining room staff

Short staffed

Pretty but dated. Beautiful location and beach. Restaurant with limited hours. This is off season so the hotel was very quiet.

Coco Reef was a beautiful beachside property. Our room faced the ocean. The property and room were clean, spacious, and vibrant. The room was equipped with wi-fi, robes, a coffee maker, a refrigerator, an iron and board, a safe, a TV, a hair dryer, lotion, shampoo, conditioner, and shower gel. There is a restaurant and bar on-site. This resort accepts credit cards. Sadly, there isn't a gift shop, but there is a store within walking distance. The restaurant's staff was absolutely amazing. The front desk staff was accommodating. There are many places to stay on the island, but we would stay here again when we visit.

Excellent, spacious room overlooking the beach. Very comfortable beds. Food was very good

My stay was amazing Cathy the bartender was absolutely amazing Dante was very very nice I will definitely be going back The beach is absolutely gorgeous

All of the sbove. The staff at the front desk were very friendly.

Well-appointed room, friendly staff.

Room was great, service at the bar and restaurant was amazing!

Room clean, staff at reception friendly and helpful