2nd time I have been there, the staff is wonderful and the beach is fantastic

Front desk intern was the best. The staff was so kind. The food delicious. The beach the finest on the island. Thank you Coco Reef. You met our expectations!!

Nice

Nice receptionist. Roaches in room. Deal breaker

ENJOYED THAT IT HAD ITS OWN PRIVATE BEACH, AND OUR ROOM WAS BEACHFRONT WITH OQN BALCONY TO ENJOY THE EVENINGS. WAS A QUICK 8 MIN WALK TO THE BUS STOP AND A MARKET. FOOD MENU WAS GOOD. BEDS WERE VERY COMFY AND ROOM WAS SERVICED DAILY. WOULD DEFINITELY STAY HERE AGAIN. THE LADY AT THE FRONT DESK WAS KNOWLEDGEABLE ABOUT TRANSPORT, BEACHES AND PLACES TO GO. GREGORY IN THE DINING AREA WAS AWESOME AND SANG HAPPY BIRTHDAY TO MY DAUGHTER MAKING HER FEEL VERY SPECIAL! GREAT STAY THANK YOU!!!

Beatiful place. Clean room. Kindly staff

Amazing trip with two BFF 's. Hotel couldn't have been more perfect, super friendly & helpful staff, you want to make them family. Gorgeous private warm beach, pool as well. Restaurant served Bermudian specialties as well as old favorites!

Fantastic, attentive staff. Wait staff and reception staff were very friendly and helpful.

We have spent a week at Coco Reef and have settled into it with ease. Our room is comfortable and clean: room service is still daily here, unlike in the US. The bar and restaurant has offered some great menu choices. The pool and grounds are lovely and relaxing. But what makes Coco Reef exceptional is the staff. They are so generous with their time and so kind and welcoming. Each of them has made us feel like family here.

beautiful oceanfront

This was our second year in a row. You cannot beat the beach and the staff is great. But cockroaches in our room is a deal breaker. We will not come back to coco reef.

Staff are nice but accommodations seems to be not organized and lacking. I am assuming they will attribute it to " island" style. Food takes forever. I booked it for family environment but seems like it was mostly older couple places. My daughter was the only kid I saw around. Quiet and safe. Pool is nice. Not over crowded. Beach is small but nice. Beach space is a luxury on Bermuda due to rocky shores ...so that is a positive. Room was not cleaned as well. We had to ask multiple times for stuff. Overall island experience everything is unreasonably expensive and whole thing is over rated. Only advantage is proximity to East Coast. Quick flight. I was hoping to be a good destination for family quick trips but I am not sure will be a recurring trip destination.. Last note people are very very polite friendly and safe. Big plus. Taxi drivers are super nice and helpful.

Clean beautiful scenery

Always a great place to go. The beach is one of the best. Staff is wonderful especially Mavis,Gregory and Miss Susie. The front desk staff were amazing.

Relaxing! Hotel is beautifully situated. Staff was very pleasant but not always the most efficient.

The beach was gorgeous, the staff was very friendly, the hotel was very clean, the grounds were beautiful. Would have loved it if dining was included in the price

Avoid this hotel at all costs we stay many times before and this trip we canceled weeks before still got charged. Even though it’s renovated and many people have been hurt. There’s many many issues and many many cleanliness issues. Last yr I was injured there and my daughter to and no help or comp from staff Door key cards always have issues for all guests even in sleeve Sep Dirty pool cups and towels all day long No staff and not trained very short staffed No help when bleeding all over their lobby Restaurant issues and super slow service and wrong food Tv didn’t work asked 6 times to fix never came Door always stuck and loud Drawer opens always in room due to weight of safe Not enuf shampoo ever Maid always cranks up ac and is very rude

Staff very friendly and helpful Very good food at the restaurant Great location Would definitely go back and stay here again

Wonderful resort. We felt like we were treated like royalty. Are room was right on the ocean and newly renovated.

Beautiful balcony view of the ocean. The staff were friendly and professional. My sister and I loved visiting Bermuda.