Xếp hạng và đánh giá tổng thể Pestana Rovuma

tudo correcto, dentro das expetativas, o atendimento e quarto de pontuação boa. funcionarios amaveis o breakfast, café de manhã, esperava um pouco mais

Not so good , service in the restaurant and bar was terrible . Laundry very good .

Staff was very helpful, allowed me to switch rooms from 1 for 4 people to 2 rooms instead. I loved the rooms and the breakfast was delicious!

セキュリティー重視で選びました。その観点ではまずまずでした。ですが、ベランダに通じる窓の締まりが悪く施錠は不可能でした。高層階に泊まったので、大きな問題とは感じていません感じませんでした。近くのレストランでのディナーショー（？）が大音量で、22時ごろまで寝付けませんでした。これは施設の問題ではありませんが……

Hotel novo, limpo, funcionários atenciosos, excelente internet e café da manhã. O colchão um pouco desconfortável e chuveiro com pouca vazão de água. No geral, bom custo-benefício.

Nice hotel in the middle of the center.

Stayed overnight before our flight back to the states. Nice hotel but really nasty front desk service. The front desk wanted to charge my husband to call a taxi! The dinner was good and the staff in the restaurant were very nice. Just wish had more welcoming front desk people to make our experience good. Try the Gloria hotel instead - huge rooms, great staff, and delicious food!

The hotel is more than I expected! The staff is friendly and very helpful! It was close to a lot of local attractions! The only thing missing was that they did not have an iron or ironing board in our rooms! The breakfast each morning was amazing! Taxis were readily available and the staff was prompt to call the cab for us!

Hotel is dated, very 70/80's in appearance and needs a renovation. Staff are ok, won't put themselves out to assist but not rude. Room were cleaned to a high standard. Breakfast was typical of that found in Mozambique hotels, functional food, not particularly well presented but 'ok'. Easy access to taxis and within walking distance of port area and Maputo shopping centre.

Ótimo custo-benefício, hotel com quartos amplos e confortáveis. Atendimento excelente, tive um pequeno incidente e a equipe fez o possível para tornar a minha estadia o mais agradável e segura possível. Café da manhã muito bom, assim como as opções no bar e restaurante anexos.

bon rapport qualité prix hotel renové piscine petite hammam fonctionne mal

Suelo ir a menudo a este hotel y el trato siempre es exquisito y atento.

Comfortable and spacious rooms with an excellent view over the city. With two brand new lifts, there was no problem getting to and from my room at the ninth floor. The omelett made to order at breakfast was one of the best I have tasted ever! Will definatly stay here NeXT time I travel to Maputo.

Hotel is an unsafe part of Maputo. Rooms and all facilities are dirty. Management are unprofessional and not qualified for their positions. This Hotel claims to be a 4 Star hotel? It is a 1 Star at best!

Nothing g to write home about. I also found it a it expensive for it's condition

The hotel itself is good, many amenities and a good buffet breakfast. The hotel staff is unfriendly and not very helpful. Quick to dismiss questions and did not seem available to the foreigner as they did to guests from the region. They are not knowledgeable about local attractions and sites, a map of the area is not available

The hotel was OK, but not 4 star. The hotel is getting "old and tired" and even some of the furnishings need to be upgraded. The staff clearly need to stop overlooking small things that are wrong with the view that they may have to do some work. The WiFi is free, if you can connect to it as this has not as yet been finalized. SO getting an internet connection is a nightmare to say the least. The "Al'A'Carte" restaurant. This is a whole different matter. The coffee cups don’t even match the dinner service. For dinner I ordered COD..... when it came (45 minutes later I might add), first bite it was raw in the middle. This was replaced with another piece of fish that was dripping in oil and inedible. The next day for lunch I ordered a toasted chicken mayonnaise sandwich. I understand that there may be some issues with language barriers etc. Hence the reason I pointed out on the menu to exactly what I wanted. When the sandwich arrived, it was TUNA. This was replaced (with what I originally ordered). Only to find in the sandwich there were about 4 x bones and pieces of gristle. I can give nothing more than a HUGE disappointment to this hotel.

This used to be a nice hotel. However due to poor maintenance, and carelessness, the hotel has deteriorated. Sauna doesn't work and internet was unstable. The staff was generally nice but the hotel clearly had no intention to fix the 2 mentioned problems. Thus too expensive for what it is, but this is Maputo... Little quality for the money spent.

A couple issues: 1) the door of one of the elevators would not open on my floor, limited me to one elevator, and 2) wireless connection was not good / consistent (I was on the 9th floor)

No working phone, now working aircon and no remote control for the tv. I reported all this and NOTHING was done to rectify any of this. I have often stayed here, but the hotel is now tacky and in need of a face lift an management whoe cares