Fabulous. Team is improving property to keep up with use but what makes this place magic are the PEOPLE. Wow — words do not suffice to express the care and comfort they offer.

The room offered was not what was booked through hotels.com. There was construction in the area where we had booked. I personally in the group had to leave to find a room elsewhere because staff said they didn’t even have rooms like the one advertised on hotels.com

Completely messed up the reservation. The room offered did not match what we booked on hotels.com. They were unwilling to fix it so one person had to leave the property to get a room elsewhere.

Under construction and overpriced.

Lush, beautiful property and outstanding service.

Everything was amazing!

amazing, sets the standard for luxury, the staff were all great and kind and made our stay memorable. Book with confidence

Staff support was absolutely lacking. 0 client orientation and poor training on restaurants. We have to call 5 times to get shampoo in the room and although we pay all inclusive, at the end of our stay the bar man at the library bar asked us to pay…. Worst stay in a hotel. Do not stay here, plenty of options in Zanzibar, Melia should not be rated as a 5 starts hotel.

La vue etait époustouflante, jamais vue cela

Initially we had some issues with our villa and with the condition of its balcony, which was due for refurbishment as the neighbouring villa was being worked on - so it wasn’t a great start, however the staff were attentive and sorted us out by relocating us a brand new private villa which in one word was WOW! Everything else was excellent and would most certainly recommend.

Wonderful place , felt like heaven , we had a perfect experience, felt in love with the place and the team of the hotel were welcoming and helpful .

Wir waren total zufrieden - super Zimmer, klasse Service und echt leckeres Essen. Besonders möchten wir die Kellnerin Zawadi erwähnen, die uns mit ihrem ständigen Lächeln und ihre positive Art den Aufenthalt versüßt hat. Vielen Dank für die schöne Zeit.

This is my second time staying at Meliá, and it won’t be my last. It’s not only because the hotel and grounds are beautiful. It’s the staff, they are exceptional, they’re the most friendly, smiley, professional and provide amazing service. Every room is cleaned twice a day and I’ve left valuables lying around and everything has always been safe. My only complaint this time was that there was no working light in the shower but other than that everything was 10/10.

C

Friendly staff

Very friendly staff. Location is about an hour from Stone Town

Had the most wonderful time at Melia Zanzibar, full of the kindest people who made our trip spectacular. The food menu at the beach club is great, as the jetty restaurant. Breakfast is delicious too!

The hotel was nice although the food quality did not meet a 5 star standard. The food at the buffet and pool bar were very low quality and I was indeed surprised by the small variety of options. The rooms were nice and spacious.

Nice Hotel with a wonderfull sight, but the thebbeachbwas not what i expected from sansibar.

Excellent comme d’habitude