The hotel is quite dated. Staff did not appear to be very friendly. All business. Food options limited and not restocked well for breakfast. Lack of air flow through the hotel meant that there was a stench, some kind of unpleasant odor when we got off the elevator, on to our floor. The only window that opens in the room was stuck behind a heavy immovable curtain, which did not allow for good air flow. No fridge and not many options for ice if you want cold drinks or food in your room. Canceled all 9 rooms and moved our group to a different hotel after the first night. This hotel is also not in a great location. It is heavily fortified, locked up at night.

Breakfast buffet had different options which was good. When I asked for jam for the bread I was told it was finished, by the solo female waitress. I asked butter instead, but she said they don't have any. 2 minutes later she produced a small amount of both. Hotel was well decorated for Christmas season. 3 male staff I encountered were polite. 3 female staff all appeared to have lost the will to work. Bed was very comfortable. Shower flooded all over the bathroom floor. You could hear nearby nighttime disco music until the early hours of the morning. I was only there one night

The staff was wonderful - personal and attentive, but the room was tired and had no AC or fan. The light-blocking blinds were broken. I didn't feel 100% safe in the neighborhood. I chose this place for the affordable price but would spend more for a better place next time.

We arrived late at night, actually it was more like early morning. Rio Amazonas is one of the few hotels that will let you check in that late. Check in was swift and we got a broom with a magnificent view over the city and Cotopaxi. The room was clean, the beds comfortable and the bathroom brand new and beautiful. Breakfast is fabulous and the staff is very friendly. Not sure about the neighborhood yet, but it looks fine.

Wonderful

Our PM restaurant waiter and bartender was great. I think his name was Norbert. Rooms were cleaned, the food wasn’t great but not bad either. AM front desk staff weren’t too accommodating, however pm FD and night auditor were nice and friendly.

Un lugar super Unicode y buenas installations con un sedation muy delicioso

Todo excelente, muy buen hospedaje, aconsejo cambiar los televisores y ampliar el uso de app para ver películas

Soap dispenser not working in shower

Amazing service! They allowed us to store our luggage for 4 days when we went to the Galapagos - made that trip so much easier! Great breakfast, menu service for other meals. Bar mixes great drinks. Stay was perfect!!

Todo muy bien

Ida por trabajo y todo muy bien. Lo incomodo, la entrada por la noche que el guardia tarda en abrir.

No hay gimnasio, los ascensores son viejos y lentos, la ubicacion es muy peligrosa y con mucho ruido de las discotecas

The property was great, super friendly and helpful staff. Rooms were excellent and good value.

The hotel itself was fairly nice for the location with very comfortable beds, TV, refrigerators and bottles of water. It was a little dated but comfortable. Staff was helpful at check in and with a late checkout. Breakfast was nice and dinner restaurant decent but under staffed when we were there. The neighborhood is a little noisy on certain nights.

Nice hotel near Plaza Foch. Restaurant had a nice variety of Ecuadorian plates and seafood especially! Wife and I loved the huge king bed, city views, and hot shower. Only thing I would give 4 stars is the breakfast buffet but compared to other places it’s still quite yummy!

EL HOTEL CUENTA CON UNA MUY BUENA UBICACION, EXCELENTE TRATO Y MUY COMODAS HABITACIONES, TODO LIMPIO E IMPECABLE

El personal es muy servicial y el desayuno el mejor que tuvimos en Quito, sobre todo con riquísima panadería (el desayuno es tipo buffet con gran número de opciones. Lo único que habría deseado es que tuvieran aire acondicionado o refrigeración en el cuarto ya que hubo una noche que hizo bastante calor. Por lo demás es excelente opción para hospedarse en Quito y definitivamente nos hospedaríamos de nuevo.

Todo el personal del hotel muy amable, desde la recepción, el señor del parqueadero, los meseros, todos. Recomendable el hospedaje.

La habitación no tenía aire acondicionado y estaba bastante vieja