Kudos to the staff at Novo!  Our first night was awful...The furthest room away on the third floor, old and run down looking and an a/c that didn't work.  We head already contacted Expedia to get out of week long booking when the staff upgraded us the next day to a suite at no extra fee.  Overall, the staff did a great job meeting our needs.  They have a laundry facility on site, which is very helpful.  The breakfast was terrific!  Something a little different everyday and good service from the servers.  There's a nice pool and lots of beautiful vegetation!  The parking can be a little iffy but we were able to find a spot every night.  It's close to El Salvador del Mundo so it's easy to walk to and there are several restaurants nearby to choose from.  Overall, the staff really did a lot to give us a comfo