Horrific hotel experience, couldn’t stay due to a personal emergency, the hotel decided to keep all of the money despite us encountering a personal tragedy and not actually being able to stay, no compassion, robotic Inhuman response to a guests at a personally sad time. The hotel itself also is not desirable, dirty, stained furniture. The river view room, neglects to mention that you can see the river but the view predominately is of the coach and car park, the room is above a food court so the smell if you choose to use the balcony is overbearing and festering, if you suffer from asthma or breathing difficulties this Could be a problem. Tourist trap with no care for guests.

Great hotel, perfect location for the caves

Schönes Zimmer mit Balkon. Gutes Frühstück.

Every thing was good.

Rent rom og hyggelig personale. Bra frokost og utvalg

Great location and great views from the top floor. Wonderful staff and nice and spacious balcony. Amazing breakfast.

Todo perfecto

Hotel was pleasant and comfortable but a few touches let it down. Lots of cobwebs in the lighting above the bed, no tea or coffee making facilities in the rooms.. super early checkout time of 10am.

Air conditioner did not work well room was hot. Location great for the activity however not much to do in area after 6 pm

A truly one of a kind experience! The hotel is beautiful and the staff were amazing! Very friendly and very helpful! They held our luggage free of charge so we could go enjoy the caves and the castle experiences. A great place to stay!

This hotel is well situated to visit the cave as it is right next door. You get to park for 10 euros during the stay so that’s a plus. Breakfast was fine. However, some minor issues to note. There are no amenities to speak of in the room. No coffee/ tea maker, no tissue, no lotions. The shower drain was clogged but they fixed it. There is no gym, nothing but one restaurant. Seems odd for a 4 star hotel. All the nearby food places close at about 6 and stop serving food even earlier as they cater to the tourists for the cave, you must eat at the restaurant or drive. Would recommend but with the above in mind.

Only negative comment is there are limited dining options within walking distance of hotel after 5 pm. Hotel provides buffet but it seemed fairly expensive. We found a couple good options in Postojna a five minute drive away.

The hotel was perfect very clean but a

Great dinner buffet offer at Jama Hotel for a reasonable price

Vi ankom på hotellet og købte billetter i receptionen til grotten inden vi skulle checke ind og det var en rigtig god oplevelse. Da vi kommer på værelset var det ikke ordentligt rengjort og uden udsigt og det rettede receptionen op på Lie med det samme med et nyt værelse med god udsigt, uden problemer. På hotels.com hjemmeside er der et billede af borgen og der står beskrevet på billedet “udsigt fra overnatningsstedet” hvilket er helt forkert da billedet er fra en kaffe bar ved slottet ca 9-10 km. Væk fra hotellet og vi bookede hotellet pga vi troede den havde den udsigt og seværdigheder lige ved hotellet, så meget ærgeligt. Vi blev lidt overrasket over alt nede foran hotellet lukkede så tidligt ca. kl 18 så ingen spise mulighed udover på hotellet, hvilket var noget dyrt og forholdsvis kedelig buffet men et mindre udvalg.

Super Hotel! Die Mitarbeiter sehr nett und hilfsbereit. Das Hotel selber ist super schon, Frühstück sehr groß und vielfältig. Ich kann das nur empfehlen

Mycket bra boende! Lite i överkant prismässigt men valen är få i Postojna. Dock blir man inte besviken

Praktisk å bo her hvis du skal besøke grottene og slottet. Kort vei til sentrum. Litt ekstra med de hemmelige rommene på hotellet.

Overpriced for what you get. Rooms are super small washroom is not private buffet is mediocre and overpriced for what you’re getting. I recommend eating at one of the restaurants close to the castle will be 1/3 of the cost and 100% more enjoyable. Staff wasn’t my friendly. A dirty tablecloth was in change for two days and the area where breakfast was served, possibly even longer. Not worth $900+

Good location , great view. Very dark interior throughout hotel , lobby, bar, hallways. Too quiet and isolated feel inside