Staff was very friendly and helpful. Clean and secure hotel.

Everything was perfect, especially the staff. Very helpful, hospitable and friendly. Very comfortable stay. Thanks

Great place, excellent breakfast with extremely helpful staff, the two ladies were fantastic!!!

Sandmelis Hotel is a good value hotel. It is clean, has a great staff, and serves a great breakfast. It’s not fancy, but has all you need for a comfortable stay. Security is good. It is about an 8 minute walk to the new metro which will take you to the middle of the Historic center. One suggestion would be to add rubber mats in the bathrooms as the tile is very slippery and dangerous when wet.

Personal es bueno, limpio, pero hotel es sencillo, hay que usar escaleras (no hay acensores) y desayuno es sencillo y pequeno.

We were in town for the holidays and visiting family nearby. We really enjoyed our stay here. The staff was always friendly and addressed any concerns we had immediately. The room was spacious and beds comfy. I slept well. I regret that we didn't get to try any of the spa services. The breakfast was DELICIOUS and above and beyond what I expected: croissant, eggs, fresh fruit, with juice and coffee.

The room was clean, modern and comfortable. The shower was hot. Lots of restaurants nearby. Breakfast was okay. Staff were helpful in organising airport shuttle ($25).

Good hotel, friendly staff, nice clean room with good bathroom with all the amenities, good hot water, good location close to all.

Excelente Estadía

Great location and excellent hosts

Sandmelis was an excellent choice hotel located in a great area for me to commute to where I needed to be for two days. The management/ staff were very accommodating & friendly. The room was very nice and comfortable as well. I would highly recommend this hotel to anyone visiting Quito.

No complaints about this hotel. The location in northern Quito is a ways from downtown, but it is only a half-hour from the airport, traffic permitting. Close to Shyris Avenue buses and a 5 minute walk from the Jipijapa (Hippie-hoppa) stop for the Ecovia bus, a kind of express which runs in its own traffic lane through downtown and on to the south end of town. Quiet neighborhood with some eateries and a supermarket nearby. Highlight: A continental breakfast is included that comes with delicious scrambled eggs.

Tucked into a busy urban area, the hotel makes the most of its space. Our room was smaller than typical U.S. rooms (we had a double bed and a single bed for our family). What it lacked in space, it made up for with an awesome shower (great water pressure and temp) and functional bathroom! The room was very clean too. We would have liked more than a quart of filtered water in the room and more than one glass, too; the pillows were flat (but we travel with our own, so no big deal) and the city noise was audible through the windows, but not too bad -- our only criticisms. THE BREAKFAST WAS AMAZING! Fresh and hot food, with tip-top service. And the front desk staff was SUPER HELPFUL and friendly! We were glad we chose this boutique-style hotel and we'd recommend it to others.

Buen hotel!

Excelente atención.

Muy bien. El hotel y su personal prestan un gran servicio. Es muy limpio e iluminado. La gente del hotel muy amable y servicial. Ofrecen traslados al aeropuerto y coordinan otros traslados a sitios de interes.

This hotel is an HOUR (or more depending on traffic) from the airport. There may not be any hotels near the new airport? But you'd be better off staying in the center of the city.

Room was not nice, overlooked roof of nearby building. Took taxi driver forever to find. Breakfast ends too early at 9. Booked a double but got 2 single beds. Most frustrating thing is that hotel was advertised as being close to airport but in reality it was an hour away (new airport was built over two years ago but the listing not updated). Only reason I chose this hotel was because it was being advertised as being close to airport.

LO RECOMIENDO LO MEJOR ES EL TRATO FAMILIAR Y DE RESPETO. EXCELENTES PERSONAS.

Copa airlines canceled our flight from DC, causing us to miss our flight home to Cuenca, Ecudaor, So we had tospend the night in Quito. We needed a place on short notice, and would not get there until 1am! Hotels.com hooked us up with Sandmelis. They were waiting for us at 1 am. When I went down to get coffee the next morning, they insisted on bringing it to us, even though we were on the third floor in this lovely walk-up hostel. When we needed to get back to the airport with a large amount of luggage, they got us a private suv for the trip. Nice accommodations, with ample hot water and water pressure! Would go back any time.