We stayed a week at Sugar Bay. The amenities were nice, updated, comfortable. Both specialty restaurants were wonderful, especially Umi. The buffet was decent but by the end of the week we are ready for something else. We also at the beach bar once. The fish was overcooked and the burger was raw.
The service was hit or miss but all friendly. Zavier, Samantha and DeAngelo went above and beyond and were so incredibly social. I’m still dreaming about Samantha’s specialty mint & banana daiquiri.
The only cons were people reserving beach chairs and pool chairs. Ridiculous honestly and something needs to be done. On our fourth day we finally woke up super early and put towels by the pool because we had yet to get chairs. Also, I love food recommendations from staff. Sadly they all repeatedly told us they’re not allowed to eat at Sugar Bay. Feed your staff. They deserve it and honestly, it’s a waste not to at the end of the day.
All in all, we would stay at Sugar Bay again. It’s very convenient and beautiful. We had a wonderful week.