Check in was quick and we were assisted with the luggage and the room is generally clean with all amenities. However, I paid for a room with a king size bed but we were shown to a smaller room with a queen size bed. The person who check us in is the same one who took us to the room after confirming I had booked a room with a king size bed. I raised the issue of the queen bed in the room and he quickly answered this mistake happens often and he took off as quickly as he could. Most disappointing. I should be reimbursed the difference as there was no effort to explain or to allocate us the correct room that we booked and paid for.