Xếp hạng và đánh giá tổng thể Hotel Indigo FLUSHING - LAGUARDIA by IHG, an IHG Hotel

We were not happy to find out that there was no bar (no license yet), no outside patio and the restaurant was very limited. Not as advertised. On the plus, staff very friendly and the hotel is Very clean. Daily room service. Valet was convenient.

We always use the Indigo for our long term parking when we fly out of Laguardia. This time, our flight was postponed until the next day so we decided to just return to the Indigo and book a room for the night since we already had the number for the airport shuttle. The booking/check in was easy, the staff was very polite and helpful, and the whole process was extremely convenient. As noted, we always use the Indigo for our parking needs but now we know we can count on this property for a clean, quiet, lovely stay close to the airport. And the shuttle drivers are always kind and helpful.

After my flight was canceled, I needed to find a hotel with easy access to the airport. I had never stayed in the area and didn’t know where to begin. I ultimately book this hotel, and had a fantastic experience! The staff were extremely friendly and helpful, my room was very nice and quiet, and there was easy access to the subway. Airport shuttle was timely and free!

Close to subway.

The hotel is located right in Downtown Flushing which makes it very convenient to walk to all the restaurants and stores. Skyline view of Manhattan from our hotel room was also a plus. However, for almost $300 a night in Flushing (not Manhattan), I would expect a working hair dryer and restocked supplies for the coffee maker. Only decaf Nespresso pods were available in the room. The receptionist at check-in was also not very pleasant, no smiles, no greetings, and somewhat speaks in a condescending tone. All others were professional and friendly. Valet parking was a plus. They let us leave the car in the garage for a few hours even after check-out which was very convenient.

Everything else was fine. BUT the air conditioner was so noisy!!!

The staff is top notch

The air conditioner is as noisy as the engine. When we asked someone to check it, it was still the same. They said there was no spare room for us to change to. When the service staff delivered something to the room, they left without closing the door. We were all stunned when we came back from outside. The door was open and no one was inside.

Lloyd at the front desk was awesome. He was very helpful and accommodating.

Good service

Great experience and wonderful views from the hotel room

Amazing property in the heart of flushing!

Excellent

Great staff, clean and nice

The hotel is very nice but the location was not very ideal for local dining and shopping options. The in-room air conditioner was very loud.

I enjoyed my stay. The hotel was located in a great area! Walking distance to so much food and entertainment. The room was quiet and over looked the city.

I stayed after my flight was canceled. The free shuttle service was very convenient and only about a 10 minute trip from the airport. The staff was very friendly and gave me recommendations of the vibrant neighbourhood. I enjoyed nice food, boba tea, and stepped into some of the local markets. Botanical gardens within walking distance. The room was spacious, comfortable, and clean and was the perfect place to recharge after a stressful travel day. I would absolutely stay here again and big thanks to drivers, front desk staff, and everyone who made my stay feel like home!

Very convenient for shopping，and the environment is very clean and tidy

Very comfortable beds and clean. Be prepared for only Asian food options in the area!

This was a mixed bag. Two of the front desk staff I interacted with were lovely. The other was inexplicably rude and condescending right off the bat for no apparent reason as I was polite and patient. We had a suite that had one bed and a pull out couch for four people. No linens were provided for the sofa bed until we asked. For close to $600 a night I expected better.