The room service was perfect on daily basis

Trevligt

The staff was very friendly and very helpful. Room was very clean and the air conditioning worked perfectly.

Really caring staff

Pas assez de boissons alcoolisées comprises dans le all-in. Souvent des problèmes d'approvisionnement. Souvent des problèmes pour pouvoir manger au restaurant à la carte le midi.

The service really stands out at Veranda Grand Baie, was really good on all areas Good location too with restaurants really accessible by walking along the beach

This a truly lovely hotel and we had a fabulous two week stay. The location is fantastic you can easily walk into Grand Baie for dinner or shopping. It was easy to find and ideal for exploring the island. The views from the pool and the beach are of the stunning harbour, where there is lots of boats coming and going, which was fun to watch. The hotel grounds and communal areas are very classy and well maintained. The hotel activities were really well organised by an excellent team, we attended rum tasting and a cooking demonstration. Our apartment was lovely and kept very clean, with excellent AC. All of the staff we met were lovely, they seemed happy to be there and enjoyed talking to the guests which makes for a very pleasant stay. I would especially like to thank the ladies in the hotel shop who looked after me very well. The parking was handy too as we hired a car. The only tiny problem we came across for the whole stay was the beach bar lunchtime food, it seemed very badly organised, taking up to an hour for food to arrive, it was lovely when we eventually received it. I would recommend this hotel as a really great place to stay, don’t hesitate to book.

The best out of all the Veranda hotels on the Island. It is almost a boutique hotel with lovely room decor and finishes with a warm tropical ambience. Nice location on a small attractive strip of beach and a great pool. The staff are amazing and certainly an improvement on when I last visited in 2016. The only slight disappointment is the main restaurant where the buffet breakfast is only acceptable and not the vast range and variety of the larger hotels but the dinner buffet is a let down. The salad selection is poor and the mains are not great and lacking in variety and poorly prepared and served. It is the ambience and decor and staff that make this place amazing only let down by the restaurant.

It would be nice if the safe in the room was bolted down

Siamo tornati dopo tanto tempo in questo resort per trascorrere il nostro 30° anniversario di matrimonio ed immediatamente siamo stati stupefatti dalla calorosa accoglienza dimostrataci dal tutto lo staff, in particolare Ajay è stato veramente gentile nei nostri confronti. La struttura è immersa in parco tropicale con una bella piscina con vista su Grand Baie, una delle migliori località di Mauritius dove è possibile fare shopping ed anche passeggiare la sera. L’hotel offre la possibilità di praticare svariati sport acquatici molti dei quali gratuiti. C’è anche una piccola palestra, un campo per giocare a bocce, tavoli da ping pong e la possibilità di noleggiare delle bici. La cucina è internazionale a buffet, come anche la colazione: entrambe sono molto ricche e complete; per i più romantici, c’è anche la possibilità di cenare a lume di candela direttamente sulla spiaggia del resort (cosa che consigliamo vivamente di fare). L’intrattenimento serale prevede musica dal vivo, alcuni spettacoli di danza locale e la possibilità di sorseggiare un drink al bar “La Crique” direttamente sulla spiaggia godendosi un meraviglioso tramonto. Le camere sono ben spaziose e complete di televisore, frigo bar e asciuga capelli, dotate anche di comodi ventilatori a soffitto in alternativa all’aria condizionata che è comunque disponibile. Mauritius rappresenta una meta da sogno dove il mare e la spiaggia sono un vero paradiso e le possibili escursioni nell'interno con panorami mozzafiato

This was a beautiful property and very friendly staff, and lots of included activities. Shopping nearby was fun too!

A Memorable Stay at Veranda Grand Baie Hotel & Spa – Warmth and Hospitality at Its Finest From the moment we arrived at Veranda Grand Baie Hotel & Spa, we were enveloped in a sense of genuine warmth and hospitality that truly set the tone for our entire stay. The welcome we received from the staff was nothing short of amazing – warm smiles, gracious greetings, and a sincere eagerness to make us feel right at home. The check-in process was one of the most intimate and pleasant we’ve ever experienced. Rather than feeling transactional or rushed, it was relaxed and personalized, making us feel like valued guests rather than just another booking. We appreciated the attention to detail and the thoughtful way everything was explained to us. Throughout our stay, every member of the staff continued to impress us with their friendliness and professionalism. Whether we were passing by reception, dining, or simply relaxing on the property, we were always met with warm greetings and helpful attitudes. It’s clear that the staff take real pride in creating a positive experience for guests, and it made a big difference in how enjoyable and relaxing our time was. We left feeling incredibly refreshed and well taken care of, and it’s largely thanks to the incredible team at Veranda Grand Baie. We can’t wait to return.

The hotel itself has a nice design and clearly has aspirations of grandeur but it is let down by the service. Reception staff are passive aggressive and indifferent. Room service options are awful. Spend a bit more and go to another resort nearby.

Lovely hotel beautifully styled warm and welcoming staff, great location, would recommend

This property is stunning and very well maintained

Mycket nöjd med vår vistelse på 1 vecka. Jättefint poolområde med en poolbar där du också kunde äta lunch. Liten strand och lite vassa stentrappor ner till vattnet men fin botten och ljuvligt vatten. En del solsängar i mindre bra skick men de byttes ut under vår vecka så jättebra! Frukostbuffen jättefin och fanns allt. Vi åt lunch några gånger och jättegod mat dock kanske lite onödigt dyr men är ju ofta så på hotell. Bra läge med gångavstånd in till Grand Baie med många restauranger! Fanns även ett gym som var fräsht. Vi skulle absolut vilja bo här igen och kan rekommendera det!

Staff where very friendly and helpful all around the hotel including the boathshed

Stayed here March 2025 for business. The pictures of the rooms online look nothing like the actual rooms. We booked a family room with the separate seating area and double beds. We got an approx 300sq/ft room with one queen bed and a hanging bamboo curtain separating two single beds - they showed us the other options which frankly were even worse. I cannot stress enough how shockingly inaccurate the online advertisements of this hotel are. We did not have hot water for most of the week. There were cockroaches in the bathroom regularly. The common areas are fairly nice and the food at the buffet is acceptable but nothing to write home about. The bars are rarely tended, so be prepared to typically wait 5-10 mins for drink service while they track down a bartender. To call out a couple positives: the staff were very nice and we had one dinner at the Lobster Restaurant on the beach which I would rate fairly highly. Overall, not a great experience and not what I would expect for $250 /night. I would not stay here again, the quality does not warrant the pricetag. Finally, be cautious when you checkout. They sneak a "charity charge" on your invoice without calling it out (~$25). It's for a number of local non-profits which ultimately I donated to but it certainly would have preferred that it had been communicated.

Très bon séjour dans cet hôtel à taille humaine très calme et bien situé, tout le personnel est très sympa, bon buffet varié, piscine bien et la plage plutôt petite mais suffisante. Bonne adresse

Fantastisk hotel, alle pengene værd