Xếp hạng và đánh giá tổng thể The White Camel Lodge

Beautiful lodging. Cool experience for a night. Guest services/staff were nice but slightly disorganized with checkin / checkout, especially when booked throught 3rd party. They wanted me to show them receipts of pre-payments and that was a hassle with spotty data /wifi. Usually expedia does that directly with the hotel and l have never had an issue until now. They repeatedly kept asking if I had paid for drinks and settled bills, hours after and through checkout. Again seems like they need to have a better way of tracking. For the $200-300 / night it was a good experience. For the tents that are $1000 Euro a night, they have none of the amenities, dinner service, etc. that justify that price point. You would be better off at La Moumounia for that price...

Excellent stay for me and my wife. The staff were really welcoming and went above and beyond for our honeymoon. Whole place was super clean and comfy throughout. A selection of activities too and we took the buggy ride which was excellent and guide was exceptional. Cannot fault anything here.

It has been a magical time in the lodge. We enjoyed our time there. The team is amazing, helping and really nice. Amine helped me resolving all my questions and doubt before my arrival and on location, Nahim was really helpful. We enjoyed the camel ride, the karting in the desert, the stars viewing was an incredible experience. The pool help you to have a relaxing time between activities and meal.

It is a very peaceful place for a quiet holiday. The staffs are friendly and helpful. The food however was poor. All there was to offer was Tanjin beef/chicken/veg. Nothing more. Got tired of it after the 1st time i had it. Its fine for 1 day but nothing more than that. They need to offer their guest more especially when there's no other place to dine nearby.

A NYE from hell: We booked this months in advance during NYE, with the intent of proposing to my fiance during the last sunset but instead we paid quite the price for what it appears to be the worst value for our money. Getting to our tent, we were surprised but how dirty it was, we expected some dust since it’s in the middle of the desert but the tent had mold all over it and the toilet was not even flushed. No toiletries, no water…we had to climb a hill to go to reception and get it. We requested in advance a hair dryer and an iron since my fiance wanted to get ready for the NYE and was excited about the sunset (without her knowing it was the moment where I’ve planned to pop the question). After asking at the reception and calling multiple times to get the iron and the hair dryer, they finally said that some other room took it and they dont have a spare one, imagine paying 1,000$ and the place doesn’t even have enough irons/hair dryer. Long story short my fiance ended up another wrinkled but black dress and did a hair bun to only miss the sunset and miss the perfect moment to propose. I guess it was never meant to be. This is not an attack against the staff, they were the best, but more criticism of the owners to put more resources i’ve been to 2 stars riads with better equipment. don’t only think about profit and instead try to capture the essence of moroccan hospitality, profit will eventually come later.

Ne vaux pas son prix. Service pas au niveau

Great place to stay. Amazing views.

This outstanding glamping experience was perfect. Na-eem and Hamsa were outstanding members of the team that made sure our stay was unforgettable. Cheers to the staff and the amenities!

Amazing place, great location, staff friendly, and the view is amazing

Amazing property that provided us with a very unique experience. Lots of activities on the grounds and everything seemed easy to arrange! Staff was very friendly and interactive with the guests!

Fantastic . The place is beautiful with excellent views and service and the AC was surely appreciated

Excellent! A wonderful way to close an amazing trip to Morocco . Beautiful, clean and well appointed

Magnifique séjour d’une nuit, Le cadre est Idyllique et la restauration au top. Le personnel est exceptionnel tout comme l’animation du soir proposé avec artiste musicaux berbère et danseurs! Seul bémol étant la météo qui ne nous a permis de profiter de la piscine

We had an amazing stay. The staff, the rooms, the views, the food. All 10/10. If we had more time, we would have stayed 2-3 more nights there!! Can’t recommend this property enough. If you’re going to Agafay, stay here!

The White Camel Lodge was an above average stay but could have been excellent but they were off the mark. Upon arrival the property is stunning especially with the backdrop of the desert on all sides. It's a bit of an oasis right in the middle of nowhere. At night the entire property is lit with lanterns and candles which is breathtaking. The pool(s) area is definitely the focal point during the day and where most guest hang out, and the infinity pool just drifts into the landscape beyond. The Pros: Beautiful Property -Lodges were not nice and spacious (however showed signs of weathering both interior & exterior) -Property was large and expansive -(2) Pools -Multiple dining halls...I believe 3 different ones as well as outdoor tables as well -Customer Service was good overall Cons: -Showed several signs of lack of organization & confusion -Wife and I booked a couples massage however when it was time for the massage they had NO idea what we were talking about. Then we were driven to the massage building only to find (1) therapist who had ZERO idea that we were coming AND was in the middle of a massage! lol Then there was NO apology, and the driver just asked if we wanted to sit there in this empty waiting area for over a hour until the therapist finished. FOH So we went back to the pool and hung out with friends. Management never said one word even after our complaint. -Day Trippers basically come and take over the pool area so it's best to secure your spot early.

Stunningggg!!! I enjoyed my stay at the white camel from beginning to the end. The grounds are stunning and the staff is amazing. They are ALL friendly and willing to go above and beyond with their customer service. The grounds and room were clean! The main pool was to die for as well as the views from every corner. Will absolutely visit again.

Place was beautiful, time of year was cold so wish the outdoor pool was heated so could reall enjoy the beautiful property

A must-stay experience. We had a master bedroom in the form of a gorgeous linen tent and we ate delicious food and met folks from Russia, Italy, and Cuba in our one single night here.

Hotel super legal, confortável mas precisa melhor o chuveiro e tem que ter água mais quente.

Stunning property! Everything is tastefully done and is gorgeous! Service was exceptional as well.