I was pleasantly surprised. The facility is in top condition. Food is good and staff are super friendly, helpful and professional. From Airport pickup, check-in to the total stay, I couldn't ask for better service.

Excellent staff , great food and if there is any issue ,its addressed immediately! Will stay here again

Staff was extremely friendly and helpful. The rooms were spotless.

The staff went into the room without having permission in the staff told us that one of our people the people with us was in danger had to leave the hotel. One bathroom shower seal didn’t work so the water ran out onto the floor. The other bathroom the toilet didn’t work for the whole time.

Great Staff

The room is amazing and full amenities available!! Food is tasty and delicious!! All infrsstructure acess!!

The hotel is nice. Centrally located. Staff was very kind. Five star treatment and attention to detail. Highly recommend this location.

The rooms are not well insulated; from the bed, it feels like you are out on the street. Very difficult to rest.

Amazing. Professional staff, great internet services. Nice kitchen areas

staff a bit slow at checking in

The hotel looks a lot newer and more modern in the pictures that it actually is. In fact the rooms are outdated and in need of a refurbishing. Breakfast was not that great but I am yet to find a good breakfast in Addis Ababa.

Excellent staff. 5 stars!!

This is a great place to stay in Addis. I recommend it to anyone who wants to have the feel of living in an apartment in the heart of the city.

It was a really good place. The staff was amazing

Lovely place to stay in Ethiopia; a room is like being at home.

Professional staff. Clean. Everything works.

We were very satisfied by the service the employees provided to us. It was really cordial. More over the location of the property was convenient. We are very great full to all the employees who served us in all18 days stay. Not to mention the cleanliness and convenience of the room.

This is very good excellent apartments hotel in Addis Ababa Ethiopia l am enjoying myself cooking is best and good kind gentle services for hotel staff very good and laundry machine use washed my laundry also good for me. I will stay this apartments hotel again. Thanks.

Before I reached had requested the hotel to arrange pick up. Which they immediately did and replied. My partner was arriving from a different location and different time, and I requested another pick up. They asked me all sorts of questions if we are going to share the room while the room was booked for two, whether we are the same gender or no, I had to exchange several emails with until the pick up was arranged. The sofa and the pillows in the living room were dirty it needs cleaning, There was no hairdryer and after I requested for one they brought it after two hours. One day before check out I received a breakdown of expenses requesting me to settle the bill as soon as possible as if I was going to escape. Then I received a call from the lobby asking how my stay, then I expressed my disappointment. They immediately arrived to my room asking how they can help to correct things. They apologized and they said that they will improve. Our room was junior suite 508.

House keeping needs improvement. There was an evening I didn’t have a single towel I had to call reception. Dusting is not done consistently I could see that house keeper just made the bed. Secondly, it was evident that the toilet and the shower were not being cleaned. The shower wasn’t warm enough and very low pressure