So, the 5 star review is for Jose. Jose welcomed my family with such warmth and professionalism upon arrival! He went out of his way to make sure that we looked at multiple rooms and found the one that would suit our needs the best. Most hotels just tell you what room you’re in and send you on up, Jose went the extra mile to make sure we viewed our room and were completely satisfied before taking any payment from us. Jose accommodated us with minor needs throughout our stay. He also went above and beyond and made our chaotic checkout process extremely easy! Thank you, Jose!! About the actual room: The room was set up in a very cozy manner. The hotel is dated, but of course we didn’t expect anything with bells and whistles at the price advertised. Later on, we had gotten everything unpacked and gotten comfortable when we saw a roach on the kitchen counter. We were alarmed, but thought maybe it was just a stray… As the night went on, we saw about five total. I immediately alerted the front desk and they came out with a professional and sprayed the following morning. We continued to see roaches after that, so at that point we had to simply accept that they had an infestation and end our stay. The people in the building seem to have lived there for a long time and are friendly and speak when passing by. If it weren’t for the roaches, we would’ve stayed for the entire 2 weeks, as planned…

This place was a nightmare, would not recommend to anyone. All I can say if you like roaches, then this is your place. We had to leave and go book somewhere else. Never again.

Out Dated Outlets... Carpets had Stains. Burnmarks on bathroom floor where someone smoked in it. Paint chipped on walls. Furniture dirty and old and worn. Door Hard to open. Rubber strip bottom was torn. No Swimming pool. It was closed due to cracked foundation and drain area.

Walking up to the door all you could smell was Mary Jane, and yes I understand it’s legal there but should the worker be doing it while on the clock? And when got inside to the front desk, though she had visible hickies all over her neck she was sweet. Goto the room and smelled dirty there was some blue sticky stains on the floor and my son was to have surgery the morning pulled the sofa mattress out and the second you opened it the smell hit you, and it was either blood soaked into it or poop, there was no sheet on it so it was visible and I immediately left. When I called the front desk and I told her about the mattress was “ewwww house keeping should have caught that but thanks for calling and letting me know they need to fix that” that was it nothing else like let me get you a different room not that I would have taken it, but just the offer to try and make the situation better,, not just ewwwww, or just I’m so SORRY. So one sweet personality doesn’t make up for all that

The bed was comfortable but the overall room/hallways needed a good cleaning. We won’t be returning. There wasn’t even a washcloth in the bathroom.

Bare bones. No bedspread, no tissues, no glass to rinse after brushing. The refrigerator rattled when running. I had to turn it off. When I check out I was not asked about my stay - I would have mentioned these issues. It gets a 2 on K y because it was clean.

The dirtiest rooms, dusty moldy carpet, roaches and very unprofessional staff.

Everything about this hotel was Terrible from the rooms to the staff.

The place was infested with roaches, you seen them even in the daylight. Front desk staff was unfriendly and talked about everyone. The cops were there nightly and there were people sleeping in the hallways, with needles and needle caps laying all inbthe hall way on my floor. Nasty place all around.

We paid for 7 days and left after 2 fully accepting not to get a refund, that's how bad it was. Don't go here to recover from any surgery ...ever. while I tried to nap with my pitty (esa registered) the front desk continued to send weird staff members to enter my unit. I told them I was sick, in treatment. Had a surgical procedure and hubby booked the room for a week to keep the kids and babies outta my face so I can recover. Skinny older dude that checks ya in kept my id, after I asked for it. Ran a background cc heck on me a couple hrs past closing time. Then he said I'll be up to your room with. A key..I was soooo tired. I said excuse me sir you better not

I really enjoyed in hotel

Roaches and very bad smell

Katie greeted me by name when I arrived, and got all the basics - door keys, etc. quickly, and explained they are proximity - so just a tap is needed. The building is really well built, with a fitness room and laundry available 24/7. Met interesting 'neighbors' in the same building. The room is one of the best, and nicely decorated. And I got a great night of sleep - so necessary for travelling!

My first impression when I checked into my hotel was good. The building outside looked clean. Parking lot had a lot of damaged asphalt. But when I got into my room. The flooor had dark and white stains on it. At 7 pm is when the cockroaches started to come out. I killed about 15-20 after I decided to get help from front desk because it was getting out of control. At 8pm… I had about 35-40 new cockroaches on my kitchen walls and cabinets. I rant out of the room swinging a towel trying to keep them away. They just kept on coming out from somewhere. They said “well, we are a large establishment and we spend millions on getting rid of cockroaches. This is not unusual.” I was shocked. I left. I couldn’t stay. The cockroaches started to move after sunset. It was bad.

The hallway had not been vacuumed in over a year, the room in front of us was boarded up from the police from a year ago. They did not provide any supplies for the kitchen. And the property has roaches. The lady at the front desk was extremely friendly but we will never be back due to the health and hygiene concerns.

This place has so many flees my poor dog was attacked by them. Terrible experience for me and my dog

Property was not as described. There was a huge hole in the drywall. When I asked about the extended stay amenities for the kitchen such as basic kitchen wear I was told I needed to bring my own pots/pan and utensils. Did not feel safe there and left after checking in.

Property was not as described. There was a huge hole in the drywall. When I asked about the extended stay amenities for the kitchen such as basic kitchen wear I was told I needed to bring my own pots/pan and utensils. Did not feel safe there and left after checking in.

Decent beds, nice kitchen, but ants infested the place, and 7 roaches were killed the first week of staying. They kicked us out randomly in the middle of a week paid for, refusing to refund any money. Told us they had trouble keeping people there... yeah, no wonder.

Upon arrival at this property, it was very apparent it was not what was pictured. The pool area was dirty and unkept and the pool was closed. There were people in the lot smoking weed and drinking. When I went room, it appeared "clean" but clearly smelled of smoke and the sheet were not clean, and I noticed roaches immediately. I called the office the next morning and was told I would be put on the Orkin list, and they would set "traps", but to my knowledge no one ever came, and I made multiple complaints. They attempted to charge me an extra $85 for an "undercharge" that I booked and paid for through Expedia not directly through them and was told to pay or get out immediately at 7pm at night! Refusing to pay due to their mistake with Expedia and their price mess up I left that evening and was forced to book another room on the "fly"! Do NOT stay here they are a terrible company and stay buyer beware!