The breakfast and breakfast staff was excellent. The experience however was different from previous visits to this same property. They need to disclose when booking that they charge for parking security per day. Also, i asked for some of the sample toothpaste at front desk. Which are those single use packets, generic and was charged for it! $2 per packet!!! That is outrageous. Will consider another property next time we are in the area, there are plenty of other choices near by.

Loved it

Stayed with family and kids for a night while visiting sea world. Clean room and bathroom with hardwood floors, excellent hot breakfast with variety of choices, will definitely stay again. They charge $5 a night for self parking which can be avoided.

Overall, the hotel and rooms were clean and nice. We asked for a crib for the two nights we were there and they didn’t have one available on either of the nights. The breakfast area was broken into two opposite ends of the lobby which made things confusing and not easily manageable.

Nice hotel.

Everything was good

It was ok for the time we started, the staff was great and came to our needs , if I had to stay longer then a week I wouldn't, other then that it was a 4.75 out of 10

Breakfast was great. A variety of items offered. Very clean well maintained hotel. Polite staff.

Clean room, two hotels in one building. The separate breakfast set ups were a little confusing but both buffets are available for people staying in either hotel.

The room I stayed had been remodeled but the bathroom doors did not even close all the way so the water ran all over the floor. And was pooling even under the shower… also, the hotel’s back entrance/exit door kept locking up so I after several times of walking around on the outside to get to my vehicle, I had to ask at the front desk if it was broken. It was quickly fixed….

Great amenities and service

Amazing facility and guest service was exceptional.

We enjoyed our stay, rooms were clean the whole building is clean.

The staff was attentive and the place is clean.

It’s a good location if you’re going to SeaWorld/Aquatica, the rooms need to be more detailed cleaning , the restrooms specifically; had lots of old soap stains and looked rusted on the shower area. Also I think there was a kids baseball tournament or something like that going on the area because we had breakfast there one morning only but didn’t for the other day of our stay because what we saw. I saw two Kids were playing on the ground with utensils to grab the food , I know this has more to do with the parents not paying attention to what their kids are doing, but that’s a big no no for us . The front desk staff was really friendly and attentive.

The only thing i did not like about this property was having to pay for parking. I do not think you should charge to park at your own property...you have plenty of parking availability. So when i arrived i had to put a 50$ deposit for a 5$ parking permit which i was not aware of before hand.

The staff accommodated our many unique needs to make our visit to San Antonio a memorable experience attending the Grandson’s completion of boot camp at Lackland Air Force Base. Shout out to Ray.

A couple of things you will have to pay for parking and also have a $50 refundable deposit. I also found a cockroach in my room. That grossed me out. I contacted the front desk and expedia and was refunded 1 nite out of the two nights I paid for. Customer Service was great Im not sure I would stay there again if they have cockroaches

Lo único que podría decir que diferente a otras ovaciones. Es que cobran por el estacionamiento que aunque es un costó mínimo. Igual es un costó adicional sin anuncio

Hotel real clean and lobby cute furniture. Staff are very helpful and nice.