Staff were exceptional 👌 Ambience great Room spacious clean and modern Royal breakfast❤️ we will definately come back Thank you Sovereign hotel 🏨

Very clean hotel and very friendly staff

Over all not what I expected and was given a different room then I paid for and the room was online at a cheaper price then I paid for and got no ro

I was relocated to Sovereign because my Expedia booking with Acacia was cancelled the day before arrival due to overbooking. I thought Sovereign would be a similar alternative but it was not. Only 2/5 days internet worked in my room with no effort to fix it. Showers did not have shampoo/soap in the dispensers. In one of the dinners, the rice served had clearly been left out for too long and was rancid. And I knew this before but I think hotels should have a basic gym.I don’t think I am returning.

We really enjoyed our stay. The hotel has very nice, helpful staff and a great character. We only wish the pool wasn't under repair as that was a key reason we chose this hotel.

The hotel environment is pretty good for morning jog towards lake. Takes some time to have hot water in bath. Takes almost an hour to be served a meal at restaurant for dinner.

The hotel staff, rooms, food were excellent! I will definitely return

It was great.

ビクトリア湖畔までの朝のジョギングが快適な場所で治安の心配もなく、朝食も美味しい。 一方、夕食時のレストランは注文後に料理が出て来るまで毎回、約1時間ほど待たされるので、レストランのテーブルにパソコンを持って行き、仕事か何かをしながら待つのお勧めします。

The restaurant is very good! There was no water coming for taking showers in the morning….

I was just impressed by everyone’s kindness they were all kind and sweet and asked us often if we needed something I really enjoyed my stay there

Good

We really enjoyed our stay. The internal architecture was interesting. The staff was very helpful and friendly. They were quite flexible when we needed to change our plans.

The staff were amazing, very helpful and attentive. The only downside was that the pool was being repaired so we couldn’t swim. Will stay there again though.

Highly recommend!!!! Staff were excellent and so clean. Breakfast was so good. We were a group of 7 and they were so good to us. Everyone spoke excellent English. We definitely Will be back again.

Wish it had elevators, though

I stayed at the property for one week. The rooms were spacious but dated. Some fixtures need to be replaced (stained carpets, mosquito netting, shower curtains). Appeared to be mold on bathroom ceiling, and dead insect in bathroom on check-in. However, staff extremely friendly and restaurant was very good, although expensive by local standards. Wifi was sometimes inconsistent. Overall, I rate stay as average.

Beautiful location

Everything was Top 10...The T.V needs more than 9 channels but the staff was Top 10..Asante

Probably would not stay again if I had a choice. Room door had a class panel on top which let light in at night and couldn't be changed. Plus you could hear noise from hallway. Bathroom shower area had some mold, etc. and needed a refresh. Restaurant was alright. Food took a long time to get. Breakfast was ok, nothing special. Staff was friendly and helpful.