Everything was great 👍

Great staff. A refrigerator would be great! Convenient distance from airport.

This is a great place and convenient to travel. Near by the airport.

Rooms were very outdated, weird smell, didnt look very clean, breakfast did not look very appetizing, area hotel was located in did not look very safe.

Thank you! Appreciate your help!

Close to airport. Rooms need to be updated

Todo es limpio me encanto

Please know that I will be looking for a refund, the stay was horrible, there was black water coming out of every faucet: the bathroom, the shower… I couldn’t use them because there was dirty water coming out of all of them!!! When I went to get breakfast there was a hair in the cheese plate. I reported the water situation and the staff apologized and offered a different room so I could shower, I had to leave for my next part of the trip so I couldn’t wait for them to make those arrangements in the am. It was absolutely disgusting, I took videos for record of the toilet and shower as they water was so black it made the amenities black. Absolutely the worst experience in a hotel. I would like to submit a claim for a refund please.

Ótimo atendimento sem reclamação do hotel ótimo

It was a nice and clean hotel, 100% recommended

Me parece un hotel descuidado y con un mantenimiento muy pobre

Room was ok toilet had to hold the flush handle down to flush it and water drainage was slowed, brekafast was cookies and coffee that burned and tasted old and the swimming pool was closed due to high algae all i was told by staff is all you have to do is not swim the river or pond is worse and people still swim there.

I always stay there

clean and friendly staff

Excelente atención

The hotel is in major need of a facelift! Everything was just run down. The staff was nice. Breakfast was not tasty or much to choose from. The a/c did work fine. It was definitely not worth almost $120 a night....maybe $50 and I'd say you get what you pay for. :)

Friendly staff, everything very comfortable

We only stayed overnight but it was pleasant. They have more of a suite feel with a microwave, work desk, eating area, sink and dishes for use. Complimentary bottled water was nice. I like the 24 hr. Security measures so our vehicle was safe. It would have been nice to have English TV options if I was there longer term. Overall good value.

Did not satisfy

My stayed at Metrohotel it was very pleasant and comfortable. I have stayed at this hotel for many years the hotel is very convenient because is closer to the aeropuerto. Lately the property has been deteriorate maybe is a new owner. I love ❤️ the service, the food and the location