We arrived for a late check in and staff was there to greet us. That was a very nice touch. Staff were excellent. Room was clean and amenities adequate. We were given a room with the view of Kilimanjaro which was an added bonus. Would definitely stay here again.

Staff so kind and welcoming. Nothing was any issue.

I really enjoyed spending time at this hotel. The staff are very welcoming and wonderful people to be around. The staff made sure that I had a shuttle to go around town and a safe way to get there, had a secure place to store the remaining luggage, and they made delicious food for breakfast and at the restaurant. I would highly recommend to stay at the Stella Maris Lodge.

The service provided by Stella Maris was exceptional. From the airport pick up, to the food and the rooms and the staff who were always smiling, and happy to help us. Keep up the great work.

Room was clean and comfortable. Getting in and out was easy. Staff is very friendly.

The people that work at Stella Maris are wonderful and really set this place apart from other options. I stayed here for 6 nights around a Kilimanjaro trek and it was a very comfortable and warm stay. The staff are friendly and caring and it very quickly felt like my home away from home. The food was also delicious and I appreciated the mission of the hotel+school. If I'm ever back in the Moshi/Arusha area, I'll be looking to stay here again. Be aware that the power does go out in Tanzania from time to time, so it's best to be prepared for that.

The staff is the heart of the hotel. Olivia, Innocence, Esther and Teddy were fantastic. Incredibly helpful. The breakfasts were delicious and huge portions. And the fruit juices are addictive. The rooms are clean and great water pressure. The rooms can be a little dark and wifi is best in the reception area.

The Stella Maris staff is the highlight of the facility. They immediately become family and treat you as such. The facility is very clean and very well kept. There are limitations that are to be expected as a part of visiting the country and area such as occasional area power outages (which are only a brief interruption till the generator comes on) and periodic brief Wifi disruption common for the area. The food is excellent. The bed is comfortable with a mosquito net. Pillows are comfortable. But again, the staff are the stars of the show.

Exceptionally friendly and caring staff. We were greeted with a hug and a huge smile. Because of our flight issue and rerouting, we ended up reaching at 8:30 am, far earlier than our anticipated arrival of 3:30 pm. They were very nice and gave us a room at 8:30 am and we were able to catch up with our sleep (previous night was meant to be restful in Nairobi, which never happened due to flight delays and rerouting directly to JRO...so, we were really tired). In the late afternoon, we were hoping to take their transportation service to go to the hot spring (about 50 minute drive each way). Instead of quoting a flat fee for the transportation, they told up that they would charge $70 per person. For 8 people in our group, it would have been $560 for a total of a 3-hour trip. That was too steep. We ended up hiring a taxi service who charged $120 total (for two different vehicles). I guess Stella Maris did not really ever offer that service in the past and was quoting prices based on several tour operators' prices...but the tour operators there take people for a day trip to the hot springs and include a lunch and entrance fee and they do charge about $50 to $70/person. I think Stella Marris is a great place to stay...not fancy but great service and extremely friendly people. We found their gift shop offering to be very reasonably priced (as compared to shops in Arusha). The transportation service (mis)quote notwithstanding, I would highly recommend the place.

The staff and service were so friendly and welcoming

Die Freundlichkeit aller Mitarbeiter ist nicht zu übertreffen.

proceeds go to a good cause nice and clean property friendly and helpful staff is not walkable to center of town, but can ask for local taxi via front desk

I booked one night here before joining my trekking group the next day. Hotel staff is the friendliest I have ever encountered. My room was clean and comfortable. Water needed to be heated up about 15 minutes before your shower but it is a minor inconvenience. Breakfast was huge and delicious. I look forward to the fresh fruit and smoothie every morning. The hotel donates/supports the nearby school as well. I would definitely recommend Stella Maris.

Venlig personale super god service

ALT SUPER

Popular point of deprarture for Kili treks, which is actually nice, as you learn a lot from fellow trekkers. Mama is WONDERFUL, and her staff is responsive and attentive. Good food, comfortable/basic accommodations, and good value for what you pay. I totally recommend the post-trek massage!

Really friendly staff keen to make sure you are happy - a great jumping off point for climbing KIlimanjaro Non for profit set up that funds the school in front of the hotel (which also means the road noise is kept to a min)

Large, gracious hotel just outside of Moshi -- down a green country lane – catering to an international clientele, from which all the proceeds go to supporting a school for local children and orphans. The comfortable lobby, dining room and rooms have high ceilings, A/C, WiFi, and in some cases, views of the lovely garden (mine had a private balcony). The two meals I ordered from the chef were excellent. But it was the staff – namely the delightful Teddy, Skola, and Innocent – who were so unbelievably warm, friendly, and attentive, I will always remember them the way they treated me: like family!

I chose this hotel due to it's location and pricing. But, wow!. what a great hotel. Very clean and accommodating. And all proceeds go to an elementary/primary school to help young students receive a better education. The people at the hotel support the school. All the hotel staff were amazingly kind and helpful.

Staff were wonderful. Rooms were so comfortable. The food was delicious