David
6,0
/10
Đánh giá cách đây 20 tuần
Hotels.com verified review
Lets start with the good. The staff are lovely, the rooms are spacious and spotlessly clean. The price is very reasonable for something a 5 minute walk from the beach.
On the other side of the coin, I was asked if I wanted a pick up from the airport for $25 to which I agreed. On arrival the pick up wasn't there so I called the hotel and was told the driver was busy and I should 'get an uber'! I got a taxi and on arrival was told to take a seat (in reception) which I did. Check in was 12.00 and I arrived at 11.30, however, I had also booked and paid for the previous night and I expected it to be vacant. At 12.30 I got into my room. The hotel like many things in Kenya needs some care and attention. Ripped pool cushion covers, rusty fittings in the bathroom don't give a good impression.
The biggest issue was the last night (Friday). Loud music stared from a local bar at 9.00 pm. At 10.00pm I went to ask reception how long it would go on for. They told me it was the start of the weekend and "For now I should just enjoy the music". Seriously! They music finally stopped at 3.00am by which time I was at my wits end.
In summary, this is a nice hotel which could be improved - but if they offer you room 101 and it is over a weekend find somewhere else to stay.
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