Good place for a Get-Out

When we checked in they said payment had not been recieved from expedia, They said not to worry they would sort it, Also breakfast was included in the reservation but they said it was not included. When we went to check out we were told no payment had been recieved, it was not sorted. I had to spend the last morning sorting this out with expedia, I had to call expedia who was extremely helpful they immediatly called the property and refunded my money, Instead of enjoying my breakfast and the pool I spent my last day sorting this. I turns out there was a glich in their system for payment. The lady at reception was very poor

The listing advertised wifi which was not available most of the time and when it was available, it was very weak and slow. The same can be said for the shower. Little to no hot water. Also, the picture in the listing is nothing like the room I was in. The picture showed a small refrigerator and in-room safe. Neither were present.

We had a very nice stay in kivu resort. The kids enjoyed the pool and the kids Paradise. Not far from town, easy to reach with tuktuk

Confort plus que basique, etablissement un peu triste. Salle de bain d un autre age.Il y a mieux, mais c’est pas cher

Only good thing is its close to the nakuru national park. Terrible.. Has great potential.. It needs major renovation. Tv could work. The food waa horrible...

Our hearts sank when we first arrived off the dusty streets, but what a surprise lay in store for us!! Kivu really is a tranquil oasis, leaving the madness of Nakuru behind. It has a beautiful garden with an incredible 20 meter swimming pool. The staff were so friendly, i really recommend this place if you are looking for a fantastic budget hotel. We are a family of 4, the children slept in a separate room to us (14&16), it felt very safe

Beautiful pools. Staff was very helpful and friendly.

Große Hotelanlage mit großen Pools und (Kinder-)Freizeitpark, etwas abgewohnter Allgemeinzustand, gutes Wifi

Remains a Pleasant average place for over several years

Un des derniers hôtel de la ville proche de l'entrée du national park. Personnel très accueillant. Chambre grande et propre. Grande piscine très agréable.

Reception was efficient upon checking in, however failed to advise us on the amenities available and their location. Restaurant took a long time to cook our food and when it arrived it was very small portions. The rooms are very basic and the bathroom we had was tiny for the 4 persons we had sharing. Not every bed had a net, and the sheets had random stains on them. This resort is a budget resort and not bad if you're up for giving up some of your luxuries when going on safari.