Personale super! Alessandro un cameriere molto gentile e preparato, parla benissimo italiano. Tutti in generale disponibili e carini. Cucina ok pesce buono. Pulizia ok. A 2 passi da una spiaggia stupenda. Grazie!

Staff 10/10, reservation platform is scam, i booked rooms with breakfast. At hotel without Breakfast, scan

WiFi and TV problems.

I visited The One during off season and covid mitigation rules, and due to this circunstances, I was surprisingly the only customer in the whole large resort. I got very warm welcome and free upgrade to a seafront apartment. Nothing major to complain other than the TV in the apartment did not work, neither did the wifi for some occasions. The resort location is remote from watamu bay and basic services but the hotel have good restaurant and other facilities. I managed to get a cheap uber from Malindi Airport to the Obe but to return I needed to order an expensive (3000ksh) taxi due to the remote location and lack of cars. It is possible to do kite surfing in a nearby resort. Jacaranda bay is amazing due to its gorgeous white banks that emerge in low tides.

The site is excellent. But: - Staff very pleasant - advertised as few slot available but number of customers never exceeded a dozen or five percent of total. - Cost is very expensive compared to what is offered - Acces is difficult and google direction was for another hotel - for a full board choice of food was very limited and beverage was not included - No snack available.

Natural beauty. Spacious and many beautiful indigenous trees. Excellent ocean access.

Absolutley enjoyed my stay here. The service was top Notch and the facilities were clean and comfortable. Looking forward to a future stay again at the one.

Property was good, food was horrible! We had to eat outside the hotel

Fantastic place and very attentive staff. Will definitely visit again.

Food was very good ,no WiFi ,bad draft beer,door was bad to open,payed ksh 2500 for A new kea,manager runs S when you have complains,dont go there during the week

If you are planning a relaxation get-away, this is the place for you. Although getting to the location was a bit tedious because of the 5km or so stretch of bad road before the resort, the resort environment itself was quite nice. The rooms were quite spacious and comfortable. The food could have been a lot better. I also think the hotel could have organized a lot more activities or made shuttles available for guests who want to venture into town. The WiFi was initially strong, but it developed problems towards the end of my stay. That said, the view from the rooms or the resort grounds are to-die-for. Amazing!