I had booked through expedia, when reach facility at Thrissur, the front office were informed that i dont have booking from expedia, The hotel facility booked again the room, wondered the experience from Expedia.
It had a long night drive and to rest at the booked facility, unfortunately it was a wall panel glass cleaning day, the hanging workers were hitting the glasses tremendously. Supposed to inform front office, obviously the land-line were out of service.