The location is perfect and we enjoyed the views and the sound of the river just out our window. Service was mediocre: We communicated in advance to have a hair dryer and water kettle for coffee, and cream/milk. None was in the room. We had to remind them and even go down to the reception desk late at night. We left early the next morning and had made arrangements in advance for breakfast to go. When we came down at the pre-planned time, nothing was ready. The receptionist went to the kitchen to make it. It took a long time and we almost left without it because we had a train to catch.

We thought this hotel was a great place to stay. The location was good for us as it is very close to the ruins and the plaza de Armes (with many restaurants and shops). There are a couple of cute sitting areas which was nice for meeting up with other family members. Our rooms were next to the river with beautiful views. We were happy to have hot showers and a delicious breakfast in the morning. Plus the staff was very helpful.

The location is excellent! The Ollantaytambo ruins are in walking distance and have a great selection of restaurants around the hotel. The room was big and clean facing the spring. The door to the balcony is not soundproof so you will hear the loud water gushing through the spring all the time

Quarto limpo, mas a pia e ralo do banheiro empoçavam muita água. Café da manhã ok

Beautiful area, about 1-2 min walk to village center. 10 min walk to IncaRail/PeruRail. Very safe village to walk at night. Our reservation through Expedia wasn’t showing up on their system but they honored the receipt so very thankful for that. Breakfast was great, staff were very friendly and helpful. The shower was cold the first day but we moved rooms and problem was solved.

Yes

We didn’t have breakfast, It said the breakfast opens at 6 AM but it actually opens at 7 AM and we couldn’t wait .

Location is a convenient 10-minute walk from the train station. The room has a good amount of space, and the balcony offers beautiful views. Breakfast was fine. We did encounter an issue with the cleanliness of the sheets, and a hotel in this price range should maintain higher standards in that area.

Staff is great, very helpful. The hotel is in the most central location. However our room’s shower has a blocked drain and it’s quite annoying.

Ótima localização

The reason I am giving 1 star is because we did not stay in this place at all. We stayed opposite side of the property in totally different place.

otima localizaçao, funcionarios atenciosos

Good location and nice room. Walkable to Ollantaytambo archeological site.

Got into hotel around 10pm. lobby was dark and empty until someone behind desk sleeping showed himself and turned on a light. Super creepy guy who did not speak a lick of English. Hotel was nothing like images on website. Balcony on website was not really a balcony . Sheets and pillow cases had perminent stains on them, Pillows were all different sizes. Door lock looked like a simple bathroom lock. This was not a 3 star hotel but more like a 1-2 star hotel. I am a former Starwood executive and I would never recommend this place to any of my friends. This was totally misrepresented with their website The room door was simply a bathroom door lock that did not feel safe. Breakfast buffett was disgusting, lacking variety and what you would normally offer in a buffet. Worst hotel i stayed at in Peru.

the only good point of this hotel was its location. the breakfast was nightmare. no bread, no milk, no egg, we asked a couple of times. at the end we went to a nearby Cafe. the first day we didn't have hot water. the second day we didn't have any toilet paper.

Limpia, accesible, cerca de restaurantes , muy cerca de la zona arqueológica, de la estación del tren y de la plaza central. A un lado del Río. Esto es bonito pero se escucha el sonido en la noche, lo cual para algunos resulta tranquilizante y para otros no. El desayuno muy bien. Buen mantenimiento. Definitivamente sí volvería .

Ebert was OUTSTANDING! very helpful and friendly. Place was clean, and close to the train station and main Square.

Worst stay of my trip to Peru. The hotel was undergoing maintenance, making an infernal noise during business hours and after hours as well. The rooms don't have good acoustics, meaning what guests do on the upper floors can be heard in the rooms below. The breakfast was well below the standard expected of a three-star hotel, and the service was very basic, even poor, as the reception staff couldn't communicate. What was even worse was that one day they reported the room as clean, but it was dirtier than when we left it. I don't know what they did, but one of the towels looked like it had been used and was dirty, even after they said they had cleaned the room.

Worst stay of my trip to Peru. The hotel was undergoing maintenance, making an infernal noise during business hours and after hours as well. The rooms don't have good acoustics, meaning what guests do on the upper floors can be heard in the rooms below. The breakfast was well below the standard expected of a three-star hotel, and the service was very basic, even poor, as the reception staff couldn't communicate.

The hotel is really nice, well located in the center of Ollantaytambo, and easy to walk to other places, including the train station. It was under renovations when we got there, so the restaurant wasn’t available, but they sent breakfast to our room, it was a little loud during the day. I would recommend it for your stay in the heart of the Sacred Valley, Ollantaytambo.