Clean room and polite staff

Website never indicated it was within feet of the airport! It omits the fact it is aside the damn runway! Outside the pool furniture is worn, torn and chairs had broken straps. Eaten chicken wings left in pool patio for 2 days along with straws and a plastic cup. Our room was overlooking 2 shanty like buildings with junk yard dogs roaming and barking for food all throughout day and night. When we would sit by the pool the airplanes noise would deafen you and you could almost touch the planes as we were so close. Poolside bar was not opened nor was small kitchen to order food. We needed to go inside to order if you could find a bar tender. Children allowed to scream in pool fir hours on end! Room ice bucket/ no liners provided, bucket never emptied with melted water when used. Towels gray in color, So misleading! This was not Hilton standards! This is a motel- at the airport and definitely not a 4 star rating!

Super clean comfy room, great breakfast, nice front desk staff. Ideal location

It was fine

Airline cancelled by Jet Blue....Expedia tried to request refund same day...10 days later get 9 days refund......Don't go here.

Great location very clean hotel

El desayuno muy completo y muy bueno , todo muy limpio además de la cercanía con el aeropuerto pues puede ir caminando a la terminal y impecable todo con excelente servicio y atención al huésped, nos quedamos por la cancelación de un vuelo y se llenó el hotel, todo muy atentos e incluso recomendaban otro hotel cercano para los que no pudieron quedarse y les daban la información del otro lugar. Muchas bendiciones para tan amable persona

10 out of 10

staff was very friendly and helpful.

All was excellent except the AC seemed stuck on 23 degrees so it was uncomfortable sleeping with hot flashes

We end up at this hotel after our flight was cancelled and reschedule for next day, due to a storm back home. This hotel is located right next to the airport and we were pleasantly surprised by how clean and well sized the rooms are. The pool area is very nice also and the breakfast buffet was a plus. Staff was very kind and helpful at every level. I would recommend this place to anyone interested.

The property was very clean and right by the airport. The breakfast every morning was wonderful big choices for people who have allergies. The gym was clean. The pool was beautiful nice and warm. The staff was very helpful. The only thing they didn’t have was a washer and dryer option. other than that, we would give it a five star review. And totally stay next time.

Beautiful place, everyone so welcoming

O hotel Fica ao lado do aeroporto. Nosso voo chegou tarde e é uma ótima opção. Quarto amplo

Good stay for one night. Room had a lot of space. Good beds. Pleasant stay

Great place!

Excellent

We stayed at the Hyatt Place prior to flying home the next day. The staff was great and very accommodating. We Would stay here again before flying home.

Desayuno muy bajo habitación limpia nada de agua

Highly recommended and only footsteps away from the airport