Solid location walkable to the cathedral area of the city. Amazing staff who were happy to suggest things to do in Cuenca.

A beautiful family owned historic home turned into a boutique hotel! Breakfast was home cooked. Close to historic downtown! The property owners weee very helpful and accommodating to all of our needs! Highly recommend!

Beautiful historic property!

Es una casa antigua muy bien conservada y acogedora. El personal super amable y atento. El piso de madera cruje al caminar de noche y la llave super antigua dificil de abrir la puerta, pero una excelente experiencia. Muy buen lugar

Thank you to the wonderful staff at the Hotel Casa San Rafael. Outstanding hospitality! Looking forward to my next visit.

Very noisy you can heard the people next door snoring at night, the floors very squeaky and the bed very noisy and in bad condition. The amenities was real poor two little face soap not even 2x1 for two people per day.

The bed in terrible condition, breakfast was terrible fried egg burn, first night only one towel for two person had to ask for more. Parking stated 13 per day and ended up paying 13 from 7 to 8 at night And 5 for night time total 18 per day. The gentleman did the cleaning was very nice and Vero. They tried their best to make the guest feel better.

GRACIAS, MUY BIEN TODO

Buen hospedaje y servicio muy atento

Great place to stay

Todo estuvo perfecto

Very friendly place in a good location

Hospitalidade, originalidade do imóvel, bela decoração, funcionários competentes e profissionais, confortável e acolhedor.

La ubicación excelente , amable atención y las instalaciones limpias . Un lugar acogedor

El hospedaje muy bueno el personal muy amable

Muy buena atención!!!

Very clean and neat. Friendly staff. It's an old hotel and they still use skeleton keys for the rooms.

I liked the place, the room is clean and good for the price, good location, the lady manaywas very nice and helpful at all the time ,.

Nice boutique hotel. No access for people with disabilities. We were on the 3rd floor. Quiet and friendly staff. Close to the historic center an 3 blocks from Calderon park

Snarly desk help; small room w/o amenities