Great location, bar overlooking the beach. Limited food after 11. Overnight food service run by a one man show. Not fair for him and greedy locals. Lost power overnight, yes no A/C, yet sister resort did not loose power. Staff is welcoming and friendly. Thier entertainment crew is amazing

Siempre he escuchado que este es un mal hotel pero lo visité de domingo a martes y realmente me gustó. La comida, las atenciones, el alojamiento. Todo en general fue muy bueno, realmente volvería a visitarlo.

Me gustó la comida

Unas de las mejores playas y vistas que he tenido, la piscinas están muy bien ubicadas, excelente equipo de trabajo. Puntos a mejorar. En la primera habitación el baño no bajaba y el aire no funcionaban bien, falta de mantenimiento. La el buffet es muy limitado, quizas 2 o 3 tipos de comida. Algunas instalaciones no funcionan y otras le falta calidad. En mi opinion es un resort con un alto potencial para percivir muchos visitantes de clase, pero le falta explotar su potencial total y mejorar drasticamente su calidad.

Acertable no deben darles aseso a los dos resort y gual que senator

Todo fue excelente PERFECTO

Good

Regular

My bien

Me gustó ha mejorado muchísimo

Great hotel in a beautiful location! Do not book the standard room that sleeps 2-4 people if you have more than 2, as the room doesn't come equipped with the beds - you need to book a family room instead or waste a few hours on your first day trying to get an extra bed. The room is falsely advertised as 2 double beds, or 1 king bed - but the hotel explain that they do not offer double beds and it should say 2 single beds or 1 king bed. Other than that, a lovely stay, and credit to the reception team and manager who understood our frustration and helped us out.

Es tranquila

Es un lugar que necesita remodelación , en el comedor hay cucarachas , la comida es pésima lo único que me gustó fue comer en el lugar donde se reserva , el aire acondicionado no funciona , no brindan jabón nada creo que está muy caro para pocos servicios

Good

My Hause forvever. Love this place.

The hotel was pleasant overall, although there are a few areas that could benefit from improvement. For instance, upon arrival, the security personnel did not permit entry until the official check-in time of 3 PM. Consequently, I had to wait outside with my children, as I arrived at 2 PM. Furthermore, the room appeared somewhat outdated, and the air conditioning was not functioning optimally. The food service need some improvement.

Our ac didn't work the entire duration of our stay and the front desk staff did not fix it even after 4 complaints. Outside of this the resort was pretty good, decent bang for your buck. The food was good not great, the pools were in good condition, the beach was good although could use a little clean up. The entertainment staff and shows were phenomenal. The bar staff were some of the best specifically Simon! Tropical ave offered a good selection for shopping, make sure you stop by and see Billy he was the best! All in all it was a decent resort, not great but not terrible. Very good bang for your buck!

Muy excelente la estadia

La propiedad dise que tiene bar en la piscina y cuando te opera no tiene aseso a bar con piscina me engañaron

The food is good. The Pool área is beautiful. The only thing I didn’t like was the coffe.